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Product & services pricing
4.38/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.69/5
Customer service:
5.00/5
Return/Replacement policy:
4.38/5

Verified
5/5

2013-02-12

"wasn't as fast getting access, but for money, it has a lot worth waiting for."


Verified
2/5

2013-02-06

"Did not get link to direct download."


Verified
1/5

2013-02-06

"i feel I was mislead about the product.I knew about the autozone site which you only provide a link to and that was the most useful tool"


Verified
1/5

2013-02-05

"I ordered the product and the download does not work !! I want my money back !! ... VERY DIS-SATISFIED !!!
John H Estes, III
****@****
"


Verified
5/5

2013-02-02

"It's very helpfull & solve most of the prblems I have.

Best regards.
"


Verified
5/5

2013-02-01

"After joining hands with RepairSurge I could be able to resolve various issues related to my Hyundai Accent Car. Further, the matter provided in the software made me aware of the various Technical, Electrical specifications which would be very useful in future."


Verified
1/5

2013-01-31

"The software did not install initially. A resubmittal from the manufacturer resulted in a program that did not run. The third try was identical to the second with questions about my operating system. I have spent several hours and quite a bit of time diagnosing the problem, and I still have no functional program."


Verified
1/5

2013-01-31

"I bought this crap from Don Corleone that promised (No more repair manuals ever for me) This would cover everytning. Big worsds, and what I got was general crap, link to a Vehicle-Specifis Steps, Auto Repair Reference Center (ARRC) that does not exists (HTTP 404 Not found) probable piratacess from the start that was closed down and some (Navy Electricity and Electronics Training Series) that I doubt anyone is allowed to sell.
The rest is just crap, awalable to eweryone and loocks like it was compiled by Henry Ford.
This is just another ripof and I have demanded refounds and promised to delete this crap from my PC, no responce.
This should be for free and less promised and if anyone, the sellers of parts and manuals pay this gangsters for theyr work.
I don´t need them to tell me to kontact specialist for almost $ 20,- I already know that and that is the only thing that makes sence in this sceem.
"

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Verified
1/5

2013-01-24

"Program does not work. I sent 3 total emails. I did everything that was suggested. It still does not work. I sent another email, no response yet. Would like refund."


Verified
2/5

2013-01-22

"It didn't have detailed information for the Jeep Grand Cherokee I was working on. "


Verified
2/5

2013-01-16

"very vauge information and many reference links that don't work. No contact information and was considering asking for my money back."


Verified
1/5

2013-01-14

"It sent me to autozone.com which is free and I already have. Plus the link that I was supposed to go to wouldn't open so I clicked the second and that's the one that took me to autozone. It didn't have anything useful at all it was all the basic stuff I needed a much more detailed and specific kind of information that I didn't get! It was nothing but a waste of my money!!!"


Verified
1/5

2012-12-26

"It was not an indepth guide like I expected. Instead it leached off of resources that I already had access to with the exception of a hack into a public library. For example, for not starting, the troubleshooting guide told you to check the air and fuel filter. I needed the procedres for a 1992 ford van. Their vehicles cover 1996 and newer from the Ford site.
"


Verified
1/5

2012-12-16

"i GOT THIS FOR MY 1972 MERCEDES AND IT DOESN"T COVER IT"


Verified
1/5

2012-12-15

"Not much info. Very basic. I feel like I paid fr advertising for Advanced auto parts...Pretty useless and waist of money!!"

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Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges