"The purchase/download were quick and smooth. I have not been very impressed with the product. Most of the search results won't open up in the RepairSurge window so I ended up going to YouTube to do my own search anyway. The wiring diagrams are pretty good, though generic. If you are looking for repair instructions for a specific vehicle I think you're better off going to search on your own."

"Too generic. It really is not worth much except as a search engine, of which, anyone with slight p.c./ web experience could do on their own. The AARC database NEVER loaded up for me. NEVER. The majority of the rest seemed, to me, to be "all about AutoZone..." I removed RepairSurge from my p.c."

"I purchased and downloaded the software on 10/13, installed it, adjusted my firewall to allow it and when I clicked on the repairsurge icon IE opened up and said it could not find the website. I have emailed them three times about this problem and I have received one response back. That is very poor support. Something that I also find interesting, my email system states that the email I received with the secure download it questionable. RepairSurge/Vorisek Publishing did not ask me to write this review"

"overall a bit troublesome.the data base won't load from the program and I haven't received a fix from RepairSurge yet. I requested a refund, then they sent me a link to the data base without using the program. This is all well and fine as long as the link will always work in the future. I asked suppport if this link will always work and haven't gotten a reply."

"I haven't any experience with RepairSurge, because program doesn't work at all. I tried to contact support service without news at the moment. I'm plan to ask for my money back.
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"Product: "RepairSurge Auto Repair Manual Software." I naively took the advertised claim of: "Never Buy a Car Repair Manual Again" at face value. What I paid $14.99 for was nothing more than a Boy Scout Merit Badge guide in PDF form. I contacted ****@**** and got a little help(one tickler response from Justin 3 days later and he sent me the same response 3 times,) but this product did not even come close to meeting my expectations. I asked for my $$$ back, and have basically been ignored. DO NOT BUY THIS PRODUCT!"

"The software is poorly designed. The software, if you can run it in "Windows XP"mode gives you links to Autozone and some electrical practices. The software, however, does give you repair manuals to a lot of vehicles. It does this by signing you into the Cañon City Public Library of Colorado (http://ccpl.lib.co.us/Online%20Databases.htm). This seems illegal... Making money off of a public library which Cañon City residence pay for. Save yourself some money and dealing with these guys."

"This software absoultely blows. They're a ripoff machine just wanting to get your money for mediocre and the most generic repair advice. Most of it is worthless links. Try to get your money back and they don't respond. So much for their money back guarantee."

"A link to Autozone for their online repair info. Link to the US Navy to learn electrical. I just wanted info to repair my car. The Autozone link, I knew about. Save your money and and find the links yourself or buy a manual that is for your car."

"I would NOT recommend this product. The system locks up all the time, the "support team" never responds. Once you purchase the product, you are left abandoned."

"The product offered step by step repair instructions with pictures for each step. This was not provided for the problem I have with my vehicle. It said simply do this then this then this with no tool list or visuals. This is not a beginners DIY help and I have worked on vehicles for years and could not understand the described process! Not worth the money!"

"I had difficulty finding things with this system. Although Tech support answered emails promptly I still didn't find specific instructions. Perhaps this would be a limitless resource for someone else who repairs cars more frequently. But in my book a company who refunds the payment within a reasonable time (2-3 weeks)has integrity. It might have been better if I bought the product when I wasn't in an emergency situation and had time to browse the sites and get acquainted with where information was."

"If I had know AutoZone had something to do with this program I would not have bought it. They don't have the right torque setting for the bolt in the end of the halfshafts. They stated it is 89 ftlbs but it is no where close to that. I have had trouble with AutoZone before and I won't buy any thing from there."

"Paid the $14.99 for a repair manual. They charged my credit card TWICE. Then the LINK could NOT be clicked on so I got ZERO!!!!!!!!!!!!!!!!! No phone number to call anyone. Sent an email and now waiting for who knows how long, if ever, to get my refund. THIS IS A SCAM. DO NOT BUY FROM THEM>>>>>>>EVER!!"

"Very unsatisfied with this product"