"First off the shipping was very fast and the packaging was good.
After a very extensive cleaning of the barrel - black on patches. Mounted the scope - fixed sights need retooling. 16 shots and zeroed in at 25 yards consistently. So far I'm very happy with the Air rifle and Pyramyd .
I do recommend getting the RWS shooter's kit, and the 20% off for first time buying was awesome and the free targets .
Imopo great company.
Ordered 5/24/2023 and received 5/26/2023"
"I needed help deciding what type and model of Air Rifle to buy. Pyramid Air’s selection and pricing was the best I found for a $1,000 budget. I was a bit overwhelmed with finding a good rifle and scope for my intended use. I found customer support to be very helpful with recommendations and guidance to help in the process. "
"Customer service is always excellent . PA has earned my loyalty because of this . Thank you !"
"I was really satisfied with the sales rep and was impressed by her politeness and knowledge of the products I was inquiring about. She made me the transaction very smooth."
"Tried to order JSB pellets. It went from $7.29 for one to $64 for 2 … and changed it from pellets to Broadheads. I couldn’t order the 7 grain JSB pellets. Had to order other brands. Otherwise, okay."
"Everything seems fine but I forgot to soon the wheel!"
"I buy my pellets from Pyramyd Air because they know how to pack them and I can be confident there will not be any damaged pellets. Also, when I made my order I forgot to add an item. I contacted Pyramyd through the chat window and was able to get the RWS silicone oil added to my order saving me on shipping."
"Excellent piece of equipment! Well made and all parts work as expected. Accuracy was excellent right out of the box ! I think it will improve once I get use to the trigger
And adjust to my liking !! Some brands of pellets do not seem to fit in the 20 shot magazine but the the ones that do work flawlessly !! Perhaps I can load the others individually ??? "
"Can get detailed Specs, and know what Accessories that will work with specific items."
"So far buying and researching an air rifle has been amazing with pyramid air!"
"They lied about the compatibility of the product. They sold me a magazine which is not fit for my rifle. They claimed that it is fit.
They refused to pay for shipping back for a refund. "
"I ordered a scope Monday morning thinking it would be shipped Monday
Not real sure what goes on in there shipping department but I feel that they need more personal!!
"
"grateful to sales person for facilitating my order when I was unsuccessful online"
"I recently placed an order through Airgun Depot. This time, I decided to use Pyramid Air and the processing and shipping were MUCH faster!! I’ll definitely be using Pyramid from now on!! Thank you!!"
"I recently purchased a Walther Reign......had an issue right out of the box! Returned it and it was repaired and back in hands pronto!
I'm new to the PCP world but I was so pleased with customer service I didn't hesitate to order a Diana Bandit! Can't wait for it to arrive! Thanks Pyramid Air........well done!"