"I was some what disappointed in the size of the label as compared with the regular Pentair label. I dont recall it being advertised as a miny label. Also the shipping fee for such a light and small item should have been arounf two postage stamps. Wont order from you guys again."
"We received and in great condition."
"On time. Very easy ordering online."
"I did a great amount of research prior to ordering. Poolzoom.com was very user friendly and the prices were less that competitors. I received communication through-out the shipping. When the robot arrived it was packaged very well and there was no damage, which I had read was an issue from other companies. Hence another reason I chose Poolzoom.com. The warranty information was an easy process to register. My experience was positive. I plan to utilize this company for other products."
"I ordered a new Pentair multiport valve through the Poolzoom website on a Saturday and was concerned that I should have added expedited shipping after the order was complete. I called first thing Monday and spoke to Jeff who assured me the order was already being fulfilled from a distribution center much closer to My Home state of NY than Texas. It arrived the next day and is a perfect replacement. Will definitely recommend and use again when occasion arises!"
"Super fast shipping and quality products "
"Trying to find something to complain about, hmmmmmm nothing. You people are great, my order was expedited quickly and efficiently. Thank you all so very much.
Ron Ouellette Chapin, Sc"
"Fast, easy and cheap... just how I like my pool supplies"
"I ordered items to fix my pool filter using Poolzoom’s website for guidance. My filter model was listed as well as the replacement parts for it. I thought this was great as I’m not a pool tech.
When the parts came in, they were not compatible with my filter despite their own website’s information!
I returned items that were incorrect about a month ago and my credit was initiated today, only after calling to inquire about my refund. “We’re very busy with returns and haven’t gotten around to managing all return items” , is the response I received from the Return’s Department. How many returns do they have and maybe the misinformation on their website needs to be checked.
On top of all this, I was also charged a fee to return the incorrect items. "
"The umbrella was never delivered. Tried to contact them on several occasions and no luck- but they've got my money. They then asked for me to review the product. Each time I try, their website deletes it somehow b/c it never shows up. So, I decided to try this one. "
"Easy web page to navigate thru can’t wait to receive and put in. Nobody in town carries these "
"For once I made a good choice by calling Poolzoom. Their friendly sales staff product knowledge and exceptional service is a sign of good management. Do yourself a favor. Call 1-***-***-****. You will be glad you did and so will your wallet "
"My second purchase- went great."
"We received our pool brush. My only comment was the box it was shipped in was crushed. Thankfully didn’t hurt the brush but looked as if someone had sat on it. I’m very happy with the product and price."
"Had an old Polaris for years and it just wasn’t getting it. I visited our local pool store and they wanted twice the cost. So I decided to order. Best think ever with a stand. We love it.
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