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5.00/5
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3/5

2018-09-01

Waiting for it to be installed

"I give PoolZoom's service 5 stars. The cost of the unit was, beyond doubt, a very good price. The acid tank was NOT what I ordered, but the one I did receive is supposed to be the latest and greatest model, so after it is installed and operating as designed, I'll come back and give my final rating, which I hope will be 5 Stars. "

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2/5

2018-08-30

Bad motor returned but still no refund on credit card 45 days later

"Received a defective motor that would overheat within 5 minutes of usage. I contacted Poolzoom and received a return shipping label and sent the motor back via UPS. The return process went very smoothly. Unfortunately, I have not received a refund on the credit card and it's been over 45 days. Also, I have not received a response to my email inquiry regarding the refund from "Alex Zoom" who sent me the return shipping label. I need to know the status of the refund but Poolzoom is not responding."

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4/5

2018-08-29

Good Experience

"1st time using this company and I will again as long as the pricing and shipping cost stay competitive. "

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4/5

2018-08-28

Dirt Devil Pool Vac

"Had all Parts (Heyward) I needed to repair my pool cleaner"


5/5

2018-08-26

Great seller!!

"Highly recommend this seller! Had exactly what I needed (hard to find light niche repair kit). Great price, super fast shipping, easy to use website! A+++++
"

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4/5

2018-08-26

Exactly what I ordered

"My only disappointment was the shipping cost was more than the part(s) I ordered."

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5/5

2018-08-22

Excellent experience

"They had a very competitive price on the pool cleaner that we needed. I selected normal delivery which was free. It indicated that it would be 3 to 7 days and I was expecting the worst. I was quite pleasantly surprised when it showed up the following day. I will definitely use them again."


5/5

2018-08-22

Fast delivery

"Quick delivery and their web sight was very user friendly. Will definitely buy from them again."

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5/5

2018-08-20

Excellent Customer Service

"I needed to add a part to my order, so when I called, the man I spoke with ran on the floor to get my item before it shipped so I didn't have to pay for shipping again."

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5/5

2018-08-19

You folks are fantastic.

"Your website is simple, your shipping is most timely and the best, and your folowup is amazing."

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5/5

2018-08-17

Excellent

"Great produc, price, service"

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5/5

2018-08-14

Polaris bag

"Great price. Incredibly fast service!"

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5/5

2018-08-14

"Used these bags for years do a great job"


5/5

2018-08-14

Don't know about product but do about service.

"I didn't get to use the Compasitor for my pool pump due to the pool pump was the problem . i would differently use poolzoom again because of the excellent service and quality of products. I am keeping the Compasitor for a back up in the future."

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5/5

2018-08-13

Replacement DE filter screens

"The purchase was easy, w got the units in a week....
Dad and I installed them this morning and the pool is now crystal clear in about 10 hours. We were fighting what we thought was alge , but what we were fighting was little bitty tears or worn spots in the old screens.... If we had only known we would have done this last year !
Thanks pool Zoom !
BTW perfect fit
"