"It was the first time I bought a big TV online. It took me a lot of time to do the research and get the best price from a reliable website. I bought a Samsung SmartTV 3D 55" (UN55ES8000) on April 18th. Since the beginning Paul's TV had a great service. Jarad Goldstein was the E-Commerce Consultant that helped me through the whole process. He was excellent! He answered all my questions about the product and he made it sure that the TV was going to be shipped that day. The TV arrived on the date they said. The delivery guy was excellent as well. He opened the box for me, we checked that everything was there and that the TV had no damage. We are very happy with the TV. I highly recommend Paul'sTV.com! It is a very good website, with great prices and wonderful costumer service!"

"Paul's TV got me a sweet deal on a Panasonic 55" tv. I actually thought maybe they were giving me a refurb because the price was so low, but nope, it's new and it's spectacular.

Thanks Jarad Goldstein. You rock!"

"I ordered a tv directly from Pauls TV instead of Amazon, and was extremely satisfied with the customer service, and the speed of delivery. We were all surprised with how early the tv came, it was only about 5 business days when we were expecting 10 or more. Jarad Goldstein helped me with the order, and provided his personal contact information, which was very nice and not very common these days. He kept me updated on the order status and answered any questions I had quickly. Highly recommend this seller. -Jenelle"

"I was really impressed with their customer service and their white glove delivery.
I purchase a 60" Samsung 3D Smart LED TV, so far this TV is awesome. I would definitely purchase another TV from Paul's TV."

"I had a wonderful experience with Pauls TV. I had my eye on the KEF T105 home theater system for quite some time and was waiting for the right price to come along. After browsing I found the perfect price at Pauls TV. Their sales team is superb. John, the person who helped me, spent a significant amount of time with me online and on the phone answering all of my questions and making sure that I was satisfied with the information before making the purchase. Once I placed the order, I received the system fairly quickly. Overall, I was extremely satisfied with their service, prices, and expediency. I highly recommend Pauls TV to everyone."

"Hello my name Moises corral i chat and they treated me very well after that, I call and I was treated very well They are pretty good people
I purchase a tv samsung 65 inch led I am very happy with the tv and their service of the "white glove" great service and great peope THX U!! And thx to John Kim he help me a lot thx man"

"I purchased a 70 inch SHARP 3d tv from John Kim at PaulsTV.
I decided on paulstv becos they are authorized dealer, had great price and ratings. Also very happy with John Kim as salesperson interactions.
They also immediately gave me $100 credit later for price protection."

"John Kim was very informative in answering product questions and setting up delivery. The process was very pleasant and dealt with in a professional manner. Thank You John!"

"I had a very positive purchasing experience with Paul's TV; specifically Seth Ragona their E-Commerce consultant. My two previous tv purchases have been online purchases. However, due to the size of the tv (64") I knew I needed "white glove" delivery as this method insured the tv would be handled, unpacked and most importantly tested in my presence in my home. I began my due diligence comparing the different online resellers.

I am a price shopper and initially Paul's TV wasn't my first choice; there are other online retailers offering a lower price on this tv. However when I factored in the "white glove" delivery surcharge these other resellers charge and the piece of mind that Paul's TV is a factory authorized reseller, I quickly realized that Paul's TV was very competitive and the few dollars in "savings" could quickly evaporate if I had a problem tv set. The icing on the cake is Paul's TV included an extra year of warranty and also picked up the sales tax as I live in CA.

Seth Ragona, the E-Commerce consultant was very helpful and professional. He did offer an extended warranty, mounting bracket and sound bar to purchase, however I declined. No pressure on his part to get me to buy anything extra; just helpful advise and offering purchasing options I may have not thought about. I like that kind of customer service.

Of course the best part of this whole experience was the next day delivery, a perfectly unpacked, setup and working TV. I am glad I got the "white glove" delivery; it is a big box and big tv. No way curbside delivery would work imo. To my surprise, the following day I received a followup phone call from Seth inquiring about my purchase and if Paul's TV met my expectations . YES! Great customer service.

I would definitely purchase again from Paul's TV. "

"I called about a super buy on a Panasonic 55" TV and was lucky enough to reach John Kim on the phone. This young man did not flinch at the coupon for $100 off an already great price and got me free delivery on a Sunday morning in Simi Valley! I also bought the matching wifi enabled blue ray disc player. I've putchased from Paul's before and frankly, no one makes it happen any easir and then follows thru on delivery. These guys take pride in their products and service. Why would you buy a big screen from someone else when you might get let down or have to wait to get it. Google for the best price and Paul's is right there! Thanks John and I will buy again from Paul's...no doubt."

"I searched all over the web for the best price on my Samsung 65" Smart Tv. I found Pauls TV to be $200 cheaper than anywhere else. I called their sales line and got connected to John Kim. He took my order and sold me the additional extended warranty. Super nice guy. As he processed my Credit Card it was declined (my credit union has ridiculously strict fraud protections). John was understanding and saved my order so I could call back the next day. Once I straightened out the credit union I called back and was connected directly to John.

He processed my order and offered up some low cost accessories (surge protector, etc.).

John even followed up to make sure my order arrived undamaged.

It is amazing that I have received better customer service from an online company than I would have from my local Best Buy.

I strongly recommend these guys and if you can ask for John Kim by name.

Also, the white glove delivery was awesome. My theater room is on the third floor of my house. The delivery guys carried it upstairs and unpackaged everything. They carried away all the trash and plugged the tv up and made sure it worked.

I noticed 4 other TV's on their delivery truck exactly like mine. He said they were also Paul's TV deliveries for my area of Southwest Virginia and Eastern Tennessee."

"I had a great experience with Paul's TV and my salesman John Kim. I ordered the a Samsung 64 plasma TV and received free white glove delivery. From the beginning to the end John emailed and contacted me to make sure that everything went smoothly, 2 weeks after ordering the TV the price dropped from another retailer and they refunded me the difference no questions asked. I would highly recommend buying a TV through Paul's and they now have a customer for life"

"Jarad Goldstein was a great help in ordering my 55 inch samsung LED TV. It arrived on time and the TV looks/works great!!! I have been using it for about 2 months or so now and my dad liked it so much that he bought one as well from Pauls TV."

"Paul's TV has very knowledgeable staff.
Great Prices on Great TVs save $$ buying from buying at Paul'sTV. Friendly knowledgeable staff with FAST Shipping..

Thanks
JC. "

"John at Paul's TV was fantastic. I had purchased a Panasonic Plasma from Panasonic Direct and it still hadn't arrived two weeks later. I called Pauls and not only did they have one in stock, they said it could be delivered free of charge the next day. Plus, the sticker price was $200 less than Panasonic. John helped me every step of the way. I will definitely be buying from Paul's in the future."