ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-04-27

"Dealing with John Kim at Paul's TV was a real pleasure. He is very knowledgeable and has a comfortable no-pressure style. Moreover, Paul's had the best price and provided excellent service from my initial call through delivery. They even called after delivery to follow-up and make sure everything was fine. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-25

"I cannot give any higher rating to Paul's TV and especially Jarad Goldstein. Ordered through Amazon and there was an issue with the price. Amazon said they could not help. Called Paul's TV and spoke with Jarad. Within 1/2 hour issue was resolved. This is the kind of company that I like doing business with. Having the feeling that they will stand behind the product and provide excellent customer service will insure that for electronics needs, I will check with them first before going elsewhere."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-04-21

"Great experience buying from Pauls TV - Jarad Goldstein was
very knowledgeable and delivered everything that was promised
when I purchased my TV. From purchase to delivery - great deal and experience. Thank you Jarad!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-18

"Very good pricing, delivery and service. This was the first time I ordered a TV from Pauls and would recommend them and order from them again. Also, good after purchase service. Seth Ragona at Pauls was helpful with some installation issues. And no wait for assistance! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-17

"I purchased a 55" LG TV through Pauls Online Service and had a wonderful experience. I phoned to comparison shop prices, as my local Paul's store did not have the specific model I was looking for and I had a great price from an online dealer through Amazon. Paul's matched the price, financed it with 6 months interest free, and had it delivered to my home through a home shipper that unpacked it so I could look it all over. It was a great experience and I would recommend using Pauls TV - online servie any time. David Pelayo was the customer service person I interacted with, he was pleasant, friendly, and very accommodating. Thanks David!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-17

"David Pelayo, was very helpful in my orders with Paul's TV. Together we learned some good stuff. They gladly priced match everything I bought. He promptly goy me all the answers I needed and always returned phone calls as promised. I would highly recommend Pauls TV and David for all you AV needs.
mikes delivery service was not as stellar, however, but it all got worked out in end
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-04-16

"John Kim @ Paul's TV was VERY helpful on buying my TV. Very knowledgeable and no pressure. I wasn't ready to buy the first time I called but that was not an issue. John helped explain the differences between the models I was looking at as well the cost vs the benefits.
I would definitely recommend John and Paul's TV to anyone interested in buying a large screen TV for the best price and service available.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-16

"I purchased a 60' panasonic plasma about 5 months ago, and have only good things to say about the TV, and my experience with Pauls TV. I was helped by John Kim of Pauls TV, and he was able to get me an amazing deal on this plasma TV, for the black friday sale price before it was even black friday. He made the whole experience a pleasure and was very knowledgeable in this field. The TV was delivered with no problems, I inspected the tv before the movers left and everything was fine. Come to Pauls for the hook up on big screen tv's. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-12

"got this tv after shopping for at least three months.David was very helpful in my purchase.Answered all the questions and guided me to an even better tv.A friend turned me on to this store glad he did "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-11

"I bought a Panasonic 60" plasma for $850 that I have seen being sold by other retailers for over $1,100. Paul's TV included free shipping and delivery to the room I wanted my TV. The TV looks wonderful. David Pelayo was an excellent sales associate and helped make this such an easy purchase!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-08

"Great experience with Paul's TV and specifically e-commerce consultant Mr. David Pelayo! I bought a Samsung UN55ES8000 LED 3D HDTV and couldn't be happier. Paul's TV had the best pricing that included free white glove delivery and even mail in offer that included gift cards totaling $250. David answered all of my questions on a Sunday afternoon and took my order. TV shipped quickly. If I had to pick one item that could improve, it would be the time it takes to ship from local hub (Atlanta). They had the TV for over a week. When they delivered it though, it was in great shape and powered up before they left. Overall, great experience with Paul's TV!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-07

"A painless shopping and buying experience start to finish! Great selection and prices.
I suggest asking for Jared Goldstien if you want excellent,knowledgable and helpful customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-05

"Wow, what a great experience. Albert helped me purchase my large screen TV and made sure I got the “White Glove” experience. The TV came lickety split with not problems at all. I will definitely recommend Paul’s TV and Albert to my friends and family and will definitely be back in a few years when I need an upgrade. Thanks for such a wonderful experience. Donna Klein (Las Vegas)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-05

"It was Nice experience with Pauls TV.I ordered 60 Inch TV with Albert Jun .He suggested good deal according to my needs and inputs .The TV delivered to my home with white glove service .
The guys also did help me for initial setup and ready to start.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-03-29

"TV was delivered damaged. Delivery crew dropped it off without opening it. Pauls TV said TVs must be inspected before crew leaves. NO REFUNDS, NO EXCHANGES once they leave."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges