"Ordered my item and the site said I was to get it in 2 days. The item was actually on back order but the site said that it was in stock. Called customer service a week after i had put the order in. The women was very nice and helpful. She was able to send me a different item that was comparable to the one I had ordered. Somewhat disappointed that it took me a week to realize that the item was on back order, when i should have known when I placed the order instead."

"Order was shipped quickly. Arrived in good order and I will order again."

"I am somewhat disappointed with my overall order. I received a different brand of HPA tank from which I ordered and paid for.It is not worth the time to ship the item back as it took 4.5 weeks to receive my order. Shipping and processing time was very slow but was looked after by Chris from customer support and received a discount on my order. Thanks"

"It was fairy good. Their customer service called me the next day to inform me that the masks I ordered were out of stock, and if I still wanted them it would be a few more weeks, or I could change my order to a different style of mask. Since a friend order a mask with me customer service let me call him about the change. We decided to go with the different masks. They got my order changed and shipped out in the amount of time stated. However when I went and checked their site, it still showed that mask I had first ordered as in stock. I would have preferred that the site would have been updated so I wouldn't have to have changed my oder."

"had a good time, lots of gear and at a good price.
had a question and they gave me help. will use these people again."

"Hello;
Actually I am very happy for purchases made in your company, I'm from Chihuahua, Mexico. and have always done my shopping with you because they are a serious and honest that you respect their purchases. This is my fifth purchase with no problem everything is on time and complete ... I wish there was a store well in Mexico ... Greetings ... Excuse my English is not very good ..."

"I thought i found a new place to buy all my gear and tell my friends about it. But I was sadly mistaken. I placed my order on 6/6/12 and paid $26.10 for 2 day delivery. which should have arrive today 6/8/12. i didnt even take the special they had for the 2 day deliver of $9.95. so needless to say they will not get anymore of my business"

"I received my project salvo ...but it seems that the quad mount ( front rail for accesories) is very loose....not very convenient for aiming straight."

"These guys are crooks. I ordered a tippmann 98 custom pro from them. Firstly they completely screwed up my order, forgetting to include the gun in the package. After a half hour of phone calls they informed me that the item I had purchased was mismarked and did not actually exist. But for a hundred extra dollars, I could get the real gun. So I bit the bullet and bought it anyway. The gun comes a week later. The first time I try it, and despite the "ACT: Anti Chop Technology" it chopped every single ball. I spent over an hour fiddling and adjusting gun speed, hopper, and balls- nothing helped. So I call to return it. After I was on hold for 20 minutes I decide that their customer service does not exist. I tried to return it online, only to find that in order to return it you can not have taken in out of the box or package. You also must check a box confirming that the item is not "defective." WHY WOULD YOU RETURN IT IF IT IS NOT DEFECTIVE!!!!! As I said this whole site is a scam and these guys are crooks. DO NOT USE THIS WEBSITE"

"These guys are worthless. Very unprofessional and their customer service is non-existant. They advertised a paintball jersey as being available in size XS-S, which I ordered. When I received it, it was a size S-M (way too big for my son). I immediately called them and after much delay, was finally told that they had it incorrectly listed on their website as an XS-S, and that a such a size was not available. I asked for a return shipping label to return the item, which was promised. I have contacted them three times now, requesting the return shipping label be sent, but three months later and I still haven't received one, nor have I received a credit on my credit card. They no longer respond to my calls or emails. TRUST ME -- DO NOT USE!!!! :("

"Will not use again. One item shipped to me was wrong. Took them almost a month and three weeks to resend correct part. Customer service gave me the same story three times. Was never called back to advise on when it was shipped. (Just got a email with a track # thas untrackable). Noone responds to emails. I even got a email from the president stating if there was any issues to email them so which I did and it bounced back as a bad address. =( at least the initial order shipped within a reasonable time... Someone did delete my facebook post since I was upset. If you are so quick to delete negative posts why don't they tae a time to reply to emails!!!!"

"I ordered some stuff from these guys and paid the extra cash to have it shipped to me on a tuesday and it did not arrive. When I checked the status of my order on their web site it said my stuff had not been shipped yet!! So I called and the guy told me he could have my stuff delivered by friday. Thats bad service in my book and I will not be ordering anything from them in the future. "

"I was excited to order my paintball stuff. I found this website and finally was able to place my order! I was nervous because i saw the reviews literally 1 day after i placed my order! However, my experience went ok.
The negative:
I was unable to use paypal
No working tracking number was given
Their link to look up previous orders would not work after i placed my order to make sure it actually completed the order

All in all i am very satisfied. I saved a lot of money and i will be placing more orders in the future."

"Yep, I absolutely have to agree with the last two reviews of this company. They have HORRIBLE customer service and you will get conflicting answers from employees depending on who you speak with IF you get to speak with anyone. They refuse to back anything their employees say. They totally ignored all my emails and phone calls telling them my mailing address had changed between the time I paid for my order and the time they actually got it shipped (30 days later). They shipped it to the old address after my repeatedly telling them I had moved. The item got lost or stolen and now they are making me wait until (or IF) the UPS claim gets resolved in their favor. I guess if it does not get resolved in their favor I am out the $114 I spent on my husbands Christmas present. That was over two months ago. They are just plain rude and not helpful. I WILL NEVER PURCHASE ANYTHING FROM THEM AGAIN! They will probably go down in flames soon. I would not waste my money. There are plenty of other good companys out there that deserve my money."

"AWFUL BUSINESS!! DON'T BUY FROM HERE ANYMORE... They used to good sales and $2 vip membership for no shipping (even thou customer service was awful). But they cancelled all memberships without notice and jacked up their prices! They have a so-called $1 menu, but nothing's a dollar naymore! So why would you ever shop here? No selection, highly UNcompetitive prices that are all high, horrible shipping, and awful customer service. If you need something, look somewhere else b/c your almost guaranteed to find it cheaper w/ less hassle."