ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.37/5
Chance of future purchase:
4.68/5
Shipping & packaging:
4.66/5
Customer service:
4.72/5
Return/Replacement policy:
4.72/5

5/5

2024-03-28

One very happy customer!

"It was so much easier than I expected designing and ordering the laptop I wanted. Very user-friendly process. And the price was also very reasonable. I was then kept very well informed by regular updates. Despatch and delivery was very quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-03-28

Happy customer

"Their website is easy to navigate. Purchasing with their finance options was straight forward and eady to understand. And the product arrived within their delivery estimate."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-03-27

Amazing

"Ordered a gaming pc for my son. Website super easy to navigate with helpful and money saving tips along the way. Perfect for a non specialist like me. Loved the updates with photos as it was being built. Arrived on time and was quick and easy to set up. Worked perfectly, my son and I are delighted with it. Strong recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-03-26

Excellent service.

"Placed the order on Friday afternoon. Received it by Wednesday afternoon. All working fine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-25

Great stuff

"Great quality, very good build time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-03-25

Laptop number 2 - still excellent !!

"this is the second laptop I've bought from PC specialist - great quality - ability to specify what you want and great machines "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-03-25

Excellent

"excellent in every way, used to use Dell, will never go back, cheaper and better"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-25

Outstanding Quality Again!

"I purchased a PC Specialist PC about 5 years ago, upgraded the graphics card as needed, when I could get Helldivers 2 running it was time for an upgrade. As usual perfect computer, all setup with no hassle! Love using these guys! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-03-23

Impressive laptop. Great service

"Ordered laptop online. Great communication. Arrived about a week later with no issues. Only one little blip - I had understood that the windows license key would be burnt into the bios - but I had to enter it myself and it took a little Googling to find out where to find it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2024-03-23

Super fast to build to spec

"I had my pc arrive built to my spec in 3 days. I was kept upto date with the build testing and delivery process throughout "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-03-22

14" laptop

"I orderd a 14" laptop for my wife. We have a high spec motherboard plus plenty of storage. It arrived a scheduled and is working like a dream. Much better than other branded PC of an equivalent price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-03-21

Communication was swift, knowledgeable and detailed.

"Before the buying, I sent them questions that they replied in detail. During the assembly, I asked them technical questions regarding the airflow in the system and similar, that a less skilled builder might not answer or don't answer well. They took the questions and answered them professionally.
I really liked that after the main assembly was done, they sent me a turnaround 360 view of the system. I've not expected that and it was nice to see my system looking ready.
Their testing seems to be thorough. The machine itself was well built, cableing was nice, and running as expected. I bought a gaming PC with 64GB 6000mHz RAM, 14th gen Intel I9, and nVidia 4070 Ti Super OC The machine works as expected. Most modern games run at 80-150 FPS in 2k resolution, and every setting on max / ultra. I've seen a few games with Raytracing, like Alan Wake 2, they also run pretty well.
Additionally, I also use the PC for video editing, 3D modelling, rendering and gamedev. So far everything I was throwing at it, worked and worked really fast.
The only thing I've changed in it was adding a larger, PCIE 4.0 m.2 hard drive, but installation was fairly plainless.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-03-21

Amazing laptop

"This is my 3rd laptop from PC specialist and I can honestly say I’ve never been disappointed. The laptops are easy to build online with clear pricing. They are built quickly with up to date information regularly given to let you know what stage they are at with your build. The delivery was fast and within the stated timescale.
My laptop is everything I wanted and I have had zero problems with the setup process and getting going with it. I’ve only had my latest laptop 2 weeks but have encountered no issues and am extremely happy with the quality of it. Overall I’m a very happy and satisfied customer!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-03-21

Great service

"Built tested and delivered in 3 working days, everything working on arrival and very easy to set up with the cables provided, couldn't be happier"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-03-19

Excellent

"As always they do an excellent job building custom pc. Price wise it's fare and a full support if any thing happens.
Delivery was fast and professional packed.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges