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Verified
5/5

2004-07-09

"Great order, as always! Fast shipping, great low prices, quality I/O cards, never have had a problem!"

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Verified
5/5

2004-06-17

"ordered a hercules 450w atx psu w/ duel fans. Fast delivery, and it came shipped in a good box that didnt look damaged. Very cheap too."

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Verified
4/5

2004-05-08

"Got a raid card. It died last night. Submitted RMA request. We shall see what happens..."

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Verified
5/5

2004-05-01

"I ordered several computer hardware products from PCI Micro, and all of them arrived in a timely fashion, unharmed. PCI Micro's prices are excellent, and their product selection is very high. One of the products I ordered was a CD-RW burner bulk pack, but PCI Micro upgraded it free to a retail pack, so I can't argue with that. All in all, I am quite satisfied with PCI Micro and would recommend them to anybody."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
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Verified
2/5

2004-04-08

"Video card arrived in good shape via USPS, but unfortunately was AGP slot type, and I only have PCI. So I try to do an RMA, and they tell me they'll have to charge a 15% restocking fee PLUS shipping! And that's on top of the cost I will incur shipping it back to them. Apparently the free shipping I received when I bought the card is cancelled out if you have to return anything. What garbage!! I know others have had good experiences when not having to return anything, but as far as customer service goes, this is not the place to order from if you ever have to return anything! As for me, I'm going back to newegg.com which is where I probably should've went in the first place..."

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Verified
5/5

2004-03-20

"Very fast shipping, item arrived well packaged and exactly as described. Amazing prices, I will definitely be buying from here again."

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Overall quality of the company
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Value the company offers
Is trustworthy
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Is easy to do business with
Is committed to quality products and services
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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-03-20

"I'm impressed. Good prcing on the product I ordered plus free shipping. Straightforward order system and fast delivery. No complaints whatsoever; highly recommmended!"

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Ability to determine if a product was in-stock real time
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Verified
5/5

2004-02-28

"I ordered a Microsoft Optical mouse on 2/21/04 and it came on the 26th. It was the cheapest price on a realiable site, and it had free shipping! PCI Micro is a good site for good deals."

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Verified
5/5

2004-02-25

"Good value for the products I was looking for. Quick to send order out. Will buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-02-21

"I recieved my dvd-rw with no problems.I will have to wait till i get the rest of my things for my pc to test it,so i will leave feedback again when it all comes in.Shipping was fast,communication could have been better."

Detailed Review Benchmark + -
Overall quality of the company
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Is consumer focused
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N/A
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall quality of ordering process
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Ability to determine if a product was in-stock real time
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Verified
3/5

2004-02-17

"alrite i have a change in review. i got a defective PSU (DOA). i tried asking them what happen but got no reply. sent to staples for a check and found the PSU is not working. sent an email for RMA and was told to fill up a form. i sent it in on friday night. got the RMA number on tuesday evening and about 4pm. yes it less than 48 hours. considering sunday and saturday was a holiday. but in between that, i did not get and update like "ur form have been receive etc." maybe 48 hours is fine to someone. but not to me.

however, their product is somehow cheap. shipping was fine with me. not great but not bad. maybe i had a bad day. DOA item does happen. cant tell whos fault it was. just a bad communication.
"

Detailed Review Benchmark + -
Overall quality of the company
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Likelihood of customers making future purchases
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Likelihood of customer recommendations
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2004-02-13

"I waited until I had three seperate orders until I felt comfortable leaving a review...

PCI Micro rocks. Three separate orders over the past month or so, all transactions were perfect. No DOA's, no problems to speak of at all.

Lightning-fast processing & shipping too. Two out of the three orders were at my door before I even had a chance to track the orders. One got here within 24 hours of placing my order. Amazing...

I am very pleased with PCI Micro and i will continue to do business with them.

If my clients are happy, so am I. And PCI Micro has made three of my clients *very* happy.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-01-24

"I ordered 3 modems (PCI Winmodems, Lucent/Agere). I ordered on Wednesday, and received on Saturday (3 days from California to Texas). They were able to fit all 3 modems into a flat rate USPS Priority Envelope, which accounts for the fast delivery, which I did not expect, and do appreciate."

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Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-09

"I am very satisfied! They offer name brand products at very reasonable prices. The best part is the free shipping on select items and specials. I have placed about three different orders and all items have come in on time and packaged well. Thanks!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent

Erk
Verified
1/5

2004-01-02

"Ordered two 20GB OEM Maxtor HDD's, I thought. Got 2 BSE something or others. BIOS detected one as 20 GB, the other as 14 GB. Emailed PCIMicro. They replied asking "What is the problem? Is the 20GB a 14GB?" I replied that was the problem. No further response for 3 days. I emailed them including the previous email and asked for any info on what I should do. They advised I download the RMA form from their website, etc. After finding and reviewing the form, I decided 6 more GB's just wasn't worth it to me or their RMA folks. I advised them of this, and that any coupon for further purchases would be appreciated. No response. Then I got off on some other projects. When I returned to my 14 GB drive, it partitioned okay but 3% into formatting I got "trying to recover lost allocation unit." Uh oh. Soon the drive would not respond at all. I dug out my my invoice and checked the warranty. THIRTY DAYS? Missed it by two days. Advised PCIMicro of same. No response. My fault for not RMA'ing? Yep, probably so. Am I still out $41 for a HDD that never worked. Yep, guess I am. Will I buy from these folks, again? Nope, probably not. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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