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Product & services pricing
3.92/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.08/5
Customer service:
4.04/5
Return/Replacement policy:
3.24/5
Featured Review


Verified
5/5

2023-12-24

Excellent

"Purchased as a gift and they absolutely loved it. "

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Verified
5/5

2023-12-22

Great place to buy from

"Easy to find items on the website. Always a good experience when I need to call customer support. Free shipping for most items as well! quality items with great support."

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Verified
5/5

2023-12-21

114 mm reflector telescopes

"Awesome beginner telescope and the mount is awesome and ready to connect a motor for pictures you can really see anything when I saw the adramona galaxy i tear’d up and telescope is really easy to take care off % recommen"

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Verified
5/5

2023-12-15

Great service and products

"My Orion 40 mm Sirius Plossl eyepiece came on time and in perfect condition. The low power is perfect for viewing a wide field of the sky to make finding objects easier with the telescope so that they can then be centered and seen at higher powers with shorter focal length eyepieces, or just for sharp views of a wider area of the sky like the Pleiades cluster.

During my years teaching astronomy I have purchased many Orion items - eyepieces and telescopes - both for my own use and for the university and have always been very pleased with their performance and value. I highly recommend Orion for all your astronomy needs.
"

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Verified
1/5

2023-12-15

lack of quality control

"Bought a telescope mount. It failed. second one sent failed also. Big waste of time."


Verified
4/5

2023-12-13

Timely arrival; scope only so-so.

"I ordered the 80-mm backpack travel scope from Orion. The scope arrived in a very timely manner and I damaged. The only problem was with the low quality of the tripod and the very poor quality of the red-dot finder scope. The tripod is extremely shaky and very cheap. The “foot” that attaches to the tripod is too small to hold the scope on the tripod well. The finder scope is terrible. Orion has a much better red-dot finder that should have been included instead of the cheap one that is included: it’s little more than a toy, and it is extremely difficult to put on and remove from the telescope tube. The 80-mm refractor telescope, though, is fine: very well made and the views through it are wonderful. I can’t recommend this telescope setup, though, due to these problems. We were fortunate to have a much sturdier camera tripod in our possession that we can use with the telescope, so at least we can use the setup. Orion should really include a better tripod and their better version of the red-dot finder scope. That would make this package a give-star product!"

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Verified
5/5

2023-12-10

Great

"All items delivered and in working order for a reasonable price. Thanks,"

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Verified
5/5

2023-12-08

On time shipping

"Everything was well packaged. The telescope was a little out of collimation during shipping. I like the improved focuser, more robust and solid, no wobble. Good price. "

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Verified
5/5

2023-12-08

Great products and services

"I have and excellent experience with Orion, from purchases to returns, as well as technical help. Would recommend them anyone who likes to gaze into the night skies."

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Verified
4/5

2023-12-02

focuser replaced

" customer service was very good. It took a month but they delivered."

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Verified
5/5

2023-12-01

Great products

"I always appreciate the great service and quality of products they offer. Fast and reliable shipping."

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Verified
5/5

2023-11-28

Great!!!

"The company and staff are great. They were extremely helpful and kept me informed about each of my orders.
I highly recommend this company.
"

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Verified
1/5

2023-11-27

to many postponments

"I still don't know when, of if my order will be delivered. The latest postponement is until sometome in January. I have seriously thought of canceling this order. If it is postponed one more time, I will cancel it."

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Verified
2/5

2023-11-26

Response Please

"Shipment received with damaged objective, not worth cost/hassle to return for warranty, requested info on ava!ability of replacement cell and cost, received immediate response with stock blurb on warrenty but no answer to my questions."

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Verified
5/5

2023-11-26

Very responsive.

"All items were in stock and well (safely) packaged for shipping."