"They went above and beyond to get my order to me, last minute, to enjoy the total solar eclipse and I couldn't be happier. You all rock!"

"I ordered a prism on 4/3/24. At the time it was backordered to be shipped 4/29/24. Later the ship date was slipped to 5/17, however the date in the catalog was slipped to 6/24 and I was not notified of this slip until later. Today I received an email from Orion with the subject line "Did Orion Telescopes & Binoculars Deliver?" The simple answer is "No" because I haven't received anything. Delving a little deeper, I might ask, why are you asking me? Did I miss something? Your delivery date is still a month away isn't it? Do you think that you delivered something to me? Thanks,
Doug"

"I am friends with individuals who are avid star gazings and they were quiet impressed with these! The provide clear imaging of the night sky! And even if you are feeling like bird watching from afar, these work great. "

"Nothing to tell. It’s on backorder. "

"I ordered a telescope for my granddaughter's birthday. Orion processed my order but didn't inform me that it was back-ordered until I inquired about why it hadn't shipped yet after waiting for two weeks. At first they said it would be the end of May, and recently they extended it until late July. It sounds like a great telescope, so I accepted the delay, but clear communication at the beginning would have allowed me to consider cancelling."

"I’m completely satisfied with everything I have ordered from Orion. They are straightforward, honest and reliable. Any problems are quickly resolved."

"Very happy with my purchase. The items were exactly as described and high quality."

"Quick response time. Knowledgeable staff. Huzzah!"

"The equipment itself is very sturdy. The tripod is great. Honestly, the telescope is great as well. My only qualm is the instructions for assembly were not always very clear and we have yet to get the laser scope calibrated. Getting it set up to be able to locate items is very difficult with little instruction on how to do so. "

"I have a 20 year old sky view pro mount that I needed a RA drive for. They actually had a drive unit that worked except for a simple bracket that I was able to make. It worked perfectly for the solar eclipse."

"The Prion manual alt AZ mount cam with a defective fine adjustment knob. One quick call to Orion to explain the problem, and the replacement was on the way. Quick, efficient service.
"

"My first telescope is amazing! I’ve been eyeing one for years and every full moon I would say, soon and I finally got one!
Thank you for all of the after purchase support, that makes a huge difference for an absolute beginner!
I’m a very happy stargazer!"

"Solar lens for my db8 was a huge hit for the eclipse. "

"I have had the opportunity to buy their equipment, they seem to be of good quality, it meets my expectations, Binoculars, 114 Reflector, Cassegrain 8SE (my favorite), Motor drive, eyepiece kit, lunar map.
The only drawback has been the purchase from abroad, from Colombia with my credit card, but I have been able to look for alternatives."

"I ordered the 15x70 astronomical binoculars and two Expanse eyepieces for my small scope to enjoy the eclipse. All three arrived in a timely manner in perfect condition and all work well. Thanks Orion."