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Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

5/5

2021-03-29

I regularly use 5 NCH products, and I don't intend to stop

"I discovered NCH Software with WavePad, which I regularly use to translate CDs from the library to a format that I can use with Bluetooth in my car. When the library came out with a different product, I went to SoundTap. My wife wanted me to record some exercise videos for her -- hence Debut and VideoPad. One day, out of the blue, I got a come-on from NCH for their business software -- I didn't know they even made business software. I downloaded MoneyLine and almost immediately migrated from Quicken to MoneyLine. All of these products work as advertised, and NCH's tech support has always been there to help with problems. It might seem problematic that they are located in Australia, while I'm located in Ohio, but the time difference has never been a problem. This is a sound company with sound products."

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5/5

2021-03-05

The Best

"I have three programs to record my hypnosis MP3s. This by far is superior to any program I have used to record usb into my laptop. "

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5/5

2021-02-16

Timely and kind response

"I'd ordered some NCH software and thought I hadn't received the actuation code, so I tried the Free version, found the software wouldn't meet my needs and asked for a refund. Irish's response was immediate and the refund was granted.

Later, I found the actuation code had landed in my email SPAM folder.

Thanks, Irish and NCH, for a timely and kind response.

Ron
"


5/5

2021-02-12

Fast response to support request

"Even though I have the non-commercial (free) version of the WavePad Sound Editor software, I received a response to my query within just a few hours of emailing it. The software is considerable overkill for my needs, I only use it once or twice a year to split a large file into smaller ones, but it looks like it could accomplish any audio editing task I could ever need, plus a large number of tasks that I would never have thought of."

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5/5

2021-01-23

Debut Screen Recorder.

"The assistance I received was excellent and replies were fast."

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5/5

2021-01-19

Excellent Software

"I used the video capture software from NCH and I was very pleased with how easy it was to use and how well it performed. Also, I had to interact with their customer support and they were fantastic. I would recommend this company and their software to anyone. You can't go wrong. "

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5/5

2021-01-17

Reliable software and great service

"I inadvertently purchased a wrong software product and asked for a refund to purchase the correct package. Within half a day I received an affirmative response that my refund was being processed. One day later it was approved - perfect service, as far as I'm concerned!"

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5/5

2021-01-09

Audio problem solved

"Recordings were very quiet, I emailed debut, response was very quick, solved problem. Thank you"

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4/5

2020-12-31

Excellent Software!

"I really like the Photostage slide show software. It's easy to use, accurate and produces a high quality end product. The only criticism I have is I sure wish there was more audio control. Otherwise, a really good program!"


5/5

2020-12-28

Great customer service

"Somehow a newer version got loaded into my PC. I might have done it by mistake, but anyway, I hadn't used the WavePad in quite a long time and I did want to pay the upgrade as the old version does all I am interested in.
I notified CS on Sunday and Monday AM, I had a link to go back to the program that my license was good for, no questions asked!
To me, the no-hassle restoration was great customer service!
"

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5/5

2020-12-15

SWITCH SOUND FILE CONVERTER.

"Have used this inexpensive but very effective software for a number of years, both in my time as an audio recording engineer, but also in retirement as I produce small projects from my home studio. Other conversion software takes its time to convert files, but SWITCH does it almost instantly and accurately. A must have piece of software.
Thank you, NCH!
"

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5/5

2020-11-05

TECHNICAL SUPPORT

"Even though they we're not able to solve my connectivity problem, they were very thorough and active at it. I finally ran out time to work with the tech team for a final solution. Great support team."

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5/5

2020-10-29

Very good service

"Very good service when you regret a purchase."

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5/5

2020-10-25

Using MixPad to cope with COVID

"I participate in an informal jazz improvisation group. We have not been able to meet in person recently because of COVID. Instead we discuss a piece using Zoom and then record our tracks separately; I have been using MixPad for this and have found it very easy to use. I started out with the free version and have upgraded to the paid version."

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5/5

2020-10-22

Editing made easy with PhotoPad Image Editor

"PhotoPad is the only photo editor I need.

I can crop and edit the photo using fixes and touch-ups to my liking. Various pre-set filters and effects are available, and there are cool functions such as editing a batch of photo's, creating a panorama by sticking photo's together, merging of photo's into a single HDR image, card creation and creating a contact sheet from several photo's. You can draw on your photo and add text and borders.

Simply a joy to use!
"

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