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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-02-28

Best value, highest quality.

"I love lens authority because they offer great deals on equipment, great customer service in finding what lens works best for you, and offering fast shipping. "

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Verified
5/5

2019-02-22

Outstanding

"Purchased a Sony 105mm 1.8 Zeiss. With the exception of a couple of small scratches on the hood the lens may as well have been brand new. They shipped within hours of purchase and since I live close I had the lens the next day. Packaged so well I don't think the shipper could have damaged it if they had tried. My experience with Lensauthority.com has been WAY above board all the way. VERY pleased."

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Verified
5/5

2019-02-20

Excellent service and product

"I was looking to make a big (for me) lens purchase and had been referred to a different site. While googling other options I landed on the Lens Authority site and was ecstatic to see my desired lens + extended warranty and no sales tax - and the base price was lower. I had a few questions and customer service was quick and helpful, I ordered on a Tuesday and received on Friday. The packaging made me smile, and I laughed outright at the "extra" they included (and the accompanying note).
Will definitely order from LensAuthority again, and have already recommended them to a few friends.
"

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Verified
5/5

2019-02-14

Great Customer Service

"Great Customer Service and reasonable pricing for Camera !!!"

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Verified
5/5

2019-02-08

Excellant company

"I have been doing business with lens rental/lensauthority.com for 10 years. Everything I have rented or bought from them has been everything they said or better (mostly better). just bought a canon 7d mark ii works like brand new. Roger and his crew can't be beat."

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Verified
5/5

2018-11-24

The best kept secret in camera and video gear!

"Incredible prices on camera and video gear. Customer service is first class!! Love these folks!"


Verified
5/5

2018-11-24

Excellent

"Very please with this company, would buy from them again "

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Verified
5/5

2018-11-19

Can't go wrong with these folks!

"My second order from LensAuthority is on its way, but I don't need to have it in hand now to KNOW that it's going to be exactly what I expect. From having bought from LensAuthority before, and having rented from its sister company, LensRentals, for years, there's not a company out there I trust more to get it rights, and to provide outstanding customer service. There were plenty of options out there for the two used lenses I wanted, and with a few I might have saved a few bucks. LensAuthority's customer service is absolutely worth a few extra bucks to me for the confidence of knowing what I'll get is going to be just what they said, and that on the remote chance there's an issue, they'll just take care of it and make sure to get it fixed. LensAuthority is my first go-to for used equipment, and LensRentals is my only go-to for rental equipment, because they've earned my trust and loyalty through fair pricing, quality products, and outstanding customer service!"

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Verified
5/5

2018-11-19

All the essentials

"I got all of my essential photography tools here, great quality and prices"


Verified
5/5

2018-11-10

Great experience!

"I bought a used Canon 6D and Canon 25-105 L Lens from Lens Authority.
Once the order was placed, they verified the order by emailing me and asking for a work email or website. Once that was confirmed, the camera and lens arrived within a week.
The condition of both the camera and lens was as described, I've had no issues with either of those and am having a blast taking photos with my new kit!
"

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Verified
5/5

2018-09-25

Excellent Products!

"Ordering online for such large amounts is always scary, but with Lens Authority and the continuous service quality of its Sister Company "Lens Rental" My team is always confident to get the absolute best support, service, and High-Quality Products!!!

THANK YOU Again Lens Authority!!!
"

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Verified
5/5

2018-09-04

Great people, great quality, great prices

"Lens Authority lenses are usually priced under what you would find on KEH or Ebay for similar quality, but by buying from Lens Authority you know that a qualified and professional individual has actually gone through to test and service the equipment, since these are leftover stock from their rental business. This means you're effectively getting a refurbished item at bargain-used prices. On top of that, the service members are quick to reply and extremely helpful.

I've bought lenses, bodies, memory cards, even SSDs from them and all of it has functioned above expectations at great savings.
"

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Verified
5/5

2018-08-11

Lensauthority has provided me with fantastic service

"I purchased a video camera body through lens authority about a month ago. It came in the original boxed packed in another box and everything was wrapped up and taken care of properly. They went out of their way to answer my questions and I received the body so quick I was ecstatic. There was a small non essential port cover missing that I know many with the camera don't even use, however I wrote them asking if they had a spare one due to me living in a humid climate. In a days time I received word they were looking for one and shortly after one had been sent to me.

I will not hesitate to look to lensauthority next time I am ready to make a purchase.

Thank you again!
"

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Verified
5/5

2018-07-27

Quality used Canon 100-400 L II for an amazing price!!

"I recently purchased a Canon 100-400 L II from LensAuthority.
The price of the lens was somewhat lower than other resellers, so I was kind of skeptical and worried about the condition of the lens at first.

They must have a real strict policy about the condition of their lenses, because mine was only graded a "Fine", or 5.5/10 on the box, but I feel like the condition is way better than I anticipated. I thought there would be huge chunks of paint missing, which would be pretty ugly on a white lens, but surprisingly it was only chipped in one small area, which I think is great for a lens that is rated "moderate wear".

The glass portion was also said to have numerous coating scratches, which to my eye were really really subtle.

Overall, I think these guys are amazing resellers, selling used equipment at better conditions for a lower price. Also, free ground shipping on orders over $100!! I'll definitely buy from these guys again if I'm looking for new gear.
"

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Verified
5/5

2018-07-19

Fun and Speedy People!

"Definitely great service! Got my package in just a couple days, plus, they gave me a surprise lens bag for free. It had a good life, but it's a good start since I didn't have one yet anyway. "