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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-11-27

Exceeds Expectations

"Extremely conservative rating system. Lens was almost like new with very few marks on tripod foot. Included padded case. Very pleased. Highly recommend for pro gear"


Verified
5/5

2019-11-22

Excellent Service!

"I had several questions I needed answered in order to make sure that I purchased the correct lens. Luckily, they provided me with phenomenal information that helped me pick the perfect lens for the project I was doing. I'm not very experienced in photography and it was very nice to get great information and not be treated like someone ignorant. Thank you very much. I recommend them highly!
Perry C. Rothrock III, M.D.
"


Verified
5/5

2019-11-21

Used equipment, at a great price, in excellent condition

"The lens I purchased was in better condition than was described, and everything worked great with it. Saved a ton of money. This was my first purchase experience, but I've had a lot of experience renting from LensRentals - same great offerings and customer service at LensAuthority. I'll be back!"

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Verified
5/5

2019-11-18

Worry Free

"I've done quite a bit of work with LensRentals and LensAuthority and can't say enough good things about them. I always know that I can talk to a real person (who knows their stuff) and know at the end of the day, they want what's in my best interest - it's nice to see that in a world full of quick profit. Thanks so much!!!"


Verified
5/5

2019-11-16

Sigma 18-35

"Purchased the Sigma 18-35 in Nikon mount. Price was cheaper than everyone else by quite a bit. Lens was in better condition than I expected. Very happy with my purchase and will definitely look at Lens Authority for more used lenses in the future."

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Verified
5/5

2019-11-06

Exceeded my expectations

"I purchased a used Nikon D800 converted to infrared and the camera that I received is in better condition and has a lower shutter count than my main shooter, a Nikon D810. The LCD is in perfect condition, the plastic LCD cover looks new, the camera functions flawlessly so far (I'll know for sure tomorrow when it's sunny).

I was shopping for a camera to send out to be converted to IR, then I saw this d810 already converted for about the price of regularD800 body -- the deal was too good to pass up. As a bonus, it came with a laminated quick reference card for the D800 that is useful for the D810 also.

I will return to LensAuthority when I'm shopping for other gear, and will recommend them to friends.
"

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Verified
5/5

2019-11-04

outstanding customer service

"i have never heard of Lens Authority before this. Needed to replace a Nikon lens after dropping mine. After searching on line for a replacement, I found Lens Authority. Prices were great. After ordering the lens, i received my lens in the mail, with lots of updates as to when it would be shipped and arrival information. Upon receiving my lens, it was packaged fantastically, as i was nervous about receiving a lens thru the mail. It came in its own padded zippered bag, as well as they also sent along a small complementary gift, which was very nice, but the enclosed note said, " here is this gift. enjoy it. if not, give it to someone. I loved the personal touch of the note as, as much as the gift. I highly recommend using this company for any and all your camera needs. they have a great sense of humor as well as a great sense of customer service. way to go Lens Authority. -eric "

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Verified
5/5

2019-10-19

Excellent price

"Found the right lens at a perfect price"


Verified
5/5

2019-10-01

Very happy

"The camera was very clean and looks great. Camera case was included and is very nice. The shipment was very secure. Camera looks brand new to me. Thank you "

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Verified
5/5

2019-09-11

Perfect Product with FREE EXTRAS!!!

"Fast Delivery, ordered a Variable ND Filter on Sunday night, it arrived in perfect condition (as good as a new one) on Wednesday afternoon. To make things even better, Lens Authority sent an extra large Lowe Pro 13x32cm lens bag for free! Purchasing gear from Lens Authority is always a great idea!"

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Verified
5/5

2019-09-03

First time shopper at Lenauthority.com

"I signed up with Lensauthority about 2 years ago to have the look for a used 600mm F4 is mk2. for me, they did get back to me about a year later saying they just got one in stock, but the way they described its condition I decided to pass on it. Last week when I was ready to give up looking and buy a new Sigma 500mm F4 because of its price, I get an E-mail from Lenauthority saying they just got one in. The way they described this one I was very interested, so I got back to them and asked more questions They got right back to me and I decided to buy it after I got done talking to them. When I received the Lens a few days later, it was exactly the way they described it. And now I'm a very happy camper having the Lens of my dreams for almost the price of a new Sigma 500mm f4.
Maybe now that the new 600mm mk3 is out, there might be more mk2s available.
Thanks Lenauthority
"

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Verified
5/5

2019-08-28

Amazing customer service

"They are simply amazing I love them"


Verified
5/5

2019-08-04

Great experience!!

"They had the best price I could find. The camera was in better shape than they rated it. It came in a timely fashion, wrapped and protected perfectly. There is NOTHING more I could ask for. "

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Verified
5/5

2019-08-01

Fast shipping with gift!

"I can get my stuff in 2 days with an unexpected gift.
Also, my item was almost like a new.

"

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Verified
1/5

2019-07-29

Absurd purchase process

"After you place an order they email me requesting all sorts of information not required for transaction. What a hassle. Wont do business with them.

"Hi Christopher,

Thank you for your order! As a first time customer, we’d like a little bit more information before we can approve your account and ship your order.

Please take a moment to respond to this email with any of the following items:

1. An official work or school email address - (Don’t worry! We’ll only email you there once to confirm your order)

2. Personal or business website(s) - even if it has nothing to do with photography or videography

3. Phone number listed to you at the billing address.

Thank you,

Connie

--
LensAuthority.com
***-***-****"
"

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