ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-06-24

Great customer servce

"Kim was especially helpful in walking me through the process. But everyone I came in contact with was friendly and helpful. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-06-17

When it's used, it's less expensive... Lens Rentals is great.

"I've bought 3 bodies and a few lenses from LensRentals. Knowing they check each and every product gives me the faith that I'm getting good equipment at much lower cost when price is a factor but you want the top quality gear this is my choice of purchasing. It's nice to be able to test drive products then have to opportunity to purchase. Customer service is highly top notch and friendly. If only every business was this way everyone would be much happier."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-15

Excellent service

"Fast service, lens shipped within hours of ordering it. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-13

Great experience

"Well done, excellent packing and shipping. This was our first transaction with LensAuthority and it went very well. Love their sense of humor too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-12

Well described lens, speedy order processing and fast shipping.

"This was my first purchase with LensAuthority.Found their prices very economical compare to other retailers including eBay. Just as they described in the shipment email, you can see the way they packed very carefully. Shipping was fast. The lens is in the same condition as they described. I will be looking forward to purchasing some more gears. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-12

Fast shipping!

"Ordered a used lens and it arrived on time. Thanks, lens authority! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-12

Sony A9II

"Great experience. I expected the camera to be clean, but it is actually immaculate! Very impressed and am now scouring the site to see what else is available... thanks for the great experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-08

Incredible experience.

"Thank you so much, Lens Authority. Absolutely everything was top notch. When it comes to the price, and the quality of their products, they are unmatched. Not to mention they also have incredible customer service. Truly a 10/10 experience. From now on I am EXCLUSIVELY using lens authority. Thank you again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-02

Top Notch

"Kind, responsive, and accepting to clients' needs"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-30

Great Buying Experience

"Good selection, good price, quality product, fast delivery. Customer service was helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-29

Sigma 24-105mm f/4 DG OS HSM Art for Canon (EXCELLENT!)

"Absolutely the best customer service. This is the second item I have purchased from Lens Authority. Both items have been exceptional in all aspects. What they say condition wise and how the product works is just outstanding. I have and will continue to pass on my recommendations to friends and family."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-27

Will buy used here whenever possible

"LensRentals and by extension LensAuthority have incredible quality control and their blog is a delight to read, documenting so much of what they do there. I am always happy to buy used from them when they have what I'm looking for rather than to buy new or used elsewhere."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-27

Lowest price!!!

"By far the best price. Everyone else, too much."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-26

Lens Better Than Expected

"Lens came quickly, and was in even better shape than I was expecting. They're very critical in their reviews, big shoutout to them!"


Verified
5/5

2020-05-22

Great customer service with amazing products!

"I reached out to the lens authority team about some questions on their products and I’ve never had a better experience with any other companies. If you are looking for quality used gear at an affordable price this is the place for you! Highly recommended! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges