"I called Jim Ellis Mazda with questions regarding the proper bolts needed to mount an aftermarket front/rear sway bar assembly and they were extremely helpful. Within 5 minutes of calling they provided me the proper parts numbers and their availability. I ordered the parts and two days later they were on my door step. Absolutely amazing service and I will be ordering from them again in the near future!"

"Only dealer that I could find that had product in stock and would ship this type of item (rear quarter window)."

"I vouch new OEM bolts for my Miata suspension. Perfect for my restoration!"

"Needed OEM Mazda transmission fluid, even with freight this was the same cost as driving over 30 minutes to the closest dealer. Well worth it, arrived as expected and great communication regarding the status of the order! Overall very pleased!"

"Service was very prompt and received the item quickly."

"Was pleased with process, everything arrived within a few days and was correct."

"PART ARRIVED ON TIME AND FOR A GREAT PRICE."

"not happy they don't care about people just greedy sad i was going to mail the tiny bolt back and still buy the tube for 34.00 i don't need a 18.00 dallor 10mm bolt same on them just lost my business just mean over a little bit of money"

"I was able to get parts no other dealer could obtain that were on backorder. Super easy to order online."

"9647141
Ordered three different retainer clip part numbers, a dozen pieces or so, and got them in 3 days - on a Sunday! Ellis's price plus shipping beats my local dealer's significantly. And the gentlemen in parts are always willing to help over the phone."

"Staff is extremely helpful and parts orders ship very quickly. Any questions or order issues are addressed quickly"

"I needed some assistance with some obscure parts and was able to call up someone to guide me through that process. Turns out the part was on a serious delay but I was able to get the rest of my parts ordered and on the way.

Shipping was quick and everything was well packaged. Parts are OEM so the quality is top notch."

"Shipping time has become excessive and UPS tracking show no movement in 14 days. It is now April 21st and I placed my order on April 4th. They tell me to track it down in UPS. I tell him I want a refund as the item has not been delivered to me. Why should I have to track a shipment down for an item that I purchased? That is the sellers responsibility, not mine.
No apologies and no refund yet."

"I needed the bolt that holds the radio into the dash. After calling them to get the part number I ordered it and received a bolt that is 10x smaller than what I need. I called back and they said that was the correct part number. Wrong!!! Now I am out $18 and don’t have the correct part. "

"They had the parts for my MPV I have been looking for months for. "