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Product & services pricing
4.50/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

m&d
5/5

2023-01-23

Great experience.

"Ordered part with estimate of about a week. Got several updates advising of the status of the shipment. Arrived within the estimated time period. Was pleased with ow the order was handled and processed."


5/5

2023-01-23

Fast service and very simple to find parts, even for older cars

"I needed seat parts that broke during reupholstering for a project car with seats from a Miata. I was able to find the parts easily and they got to my house within a couple days. Very happy with the service and ease of use!"

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4/5

2023-01-05

Wiring Harnesses for Mazdaspeed 6

"Needed new wiring harness. Product arrived quickly and were well made. "

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5/5

2022-12-22

Great and knowledgeable employees

"Needed a door part for my 02 Miata. Since it’s a 20 year old car, parts in some cases are getting hard to find, but the parts guy’s at Jim Ellis came thru and found it for me.
They walked me thru the process to make sure I was ordering the correct part and even called me with a question on the part to be double sure it was what I needed. Thanks to Brandon and Todd for all your help.
Phil Koerner
"

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5/5

2022-12-21

This is what good customer service really is.

"Easy and hassle free website. they care about making the customer make the right purchase the first time which is greatly appreciated and last but not least they keep the customer informed and updated about their purchase delivery. Keep up the great work. thanks "

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5/5

2022-11-21

Excellent online experience.

"Easy to navigate website and quick delivery. Parts were perfect and fit great."

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5/5

2022-11-19

Jim Ellis Mazda

"Jim Ellis Mazda Parts- Decent prices and shipping charges. I will shop here first the next time. Shop in DIXIE !!"

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5/5

2022-11-19

The best site for mazda genuine parts

"Easy to use web, fast order process."

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5/5

2022-11-17

Great Service on Parts

"I had an ordering error on my order and they took care of the problem with no hassle! Ended up with the right part to complete my repair. Highly recommend!"

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5/5

2022-11-09

Issue Free purchase

"Great price, service and communication."

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5/5

2022-10-05

Antenna vibes

"Clear view of parts, purchase procedure self-explanatory.
I'm a pleased return customer.
"

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5/5

2022-09-19

Will Order From Jim Ellis Again

"Parts were well-packaged, shipping was reasonable (many Mazda online sellers charge exorbitant shipping), and price was reasonable. Will use them again for Mazda OEM parts."

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5/5

2022-09-09

Tow Hook Cover

"I ordered a tow hook cover for my Mazda 3. The order was shipped in a timely manner and arrived as expected. The part fit my car. I highly recommend this store for genuine Mazda parts."

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5/5

2022-08-29

Excellent communication

"The part was on BO nationwide as far as I could tell - I tried ordering from another dealer and they just canceled my order with no explanation - The folks at Jim Ellis explained the situation and gave me the option of waiting or canceling. The part arrived sooner than the ETA and I was informed by email when it was shipped. Overall, a great experience "

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5/5

2022-08-18

'13 Mazda 3 parts

"So glad I found this site when looking for a few random interior parts for my '13 Mazda 3. The OEM diagrams for every part of the car are so helpful in identifying and confirming what you are looking for. I needed a rear view mirror, transmission dipstick/cap, and a small interior trim piece on the steering column (that I was sure no one would actually sell being so minor), and was thrilled to be able to confirm the parts with the diagrams, ensure proper fitment for my year and model, and to be getting Mazda OEM parts. The parts costs were reasonable as well and I will absolutely purchase more from them when I need parts for either of my Mazda vehicles. Shipping was also reasonable, very fast, and the communication about shipment status was great."

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