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Product & services pricing
4.63/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-12-20

Parts Technician

"The parts Representatives was very experienced and acted in the professional manner. They were thorough to ensure that the correct part was ordered as well as timely shipped. in addition, the parts representative was also very effective in providing the tracking information regarding the shipment of the items in which I purchased. Although the US Postal Service has delayed the shipping but this has nothing to do with the professionalism of your parts representative."

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5/5

2020-12-14

Great service

"I really appreciate their ability to expedite shipping. I’ve ordered several parts from this company and will continue to order in the future.
Thank you.
"

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5/5

2020-10-17

OEM B2200 Key blank

"Awesome that I found an OEM key blank."

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5/5

2020-10-11

Hard to find OEM Miata parts

"I have purchased several hard to find OEM parts (1991 Miata) from Jim Ellis Mazda. They have been my go to supplier. Reasonable prices, customer service, and, for the most part, prompt delivery. "


4/5

2020-10-05

Easy to order and fast shipping.

"I needed a gasket that could not be purchased at the local auto parts store. I called Jim Ellis parts department and they looked up the part in just a few minutes. I received the part in the mail just a couple days later. The only reason for not having 5 stars is the high shipping cost. The shipping was four times the cost of the part. Still, it was better than driving across Atlanta. I will order again as needed. Thanks"


5/5

2020-09-24

Easy to find hard to describe parts

"Detailed parts diagrams made it easy to find hard to describe parts. Fast shipping"

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5/5

2020-08-17

Good experience

"The technician on the phone made sure I had the correct part to fix my car. Shipping was reasonable for an inner fender and the part fit like a glove. The only used inner fender I could find was about the same price as this new one when everything was compared."

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4/5

2020-08-04

They had exactly what I needed but shipping was too much.

"I have to say, they did have the parts I was looking for 3 clips that hold hard lines together onto the firewall of a miata, only issue I had was the parts was like $16 dollars, but the shipping was just as much. I don't mind spending money for OEM parts for my car, but 3 small clips could've been shipped in a padded envelope and not a box that's 12x12x6 inches. it's wasteful on our environment and also with money. "

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5/5

2020-07-27

Has everything I need

"Like the title says if there is anything you need to replace on your Mazda, my first choice is here. They ship fairly quickly and pricing is fair for parts and shipping."

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5/5

2020-07-22

Great parts list.

"Jim Ellis Mazda has a better parts list than the other Mazda sites. I was able to clearly identify my parts and the ordering was easy. Unfortunately one of the parts was discontinued. Jim Ellis parts department notified me right away and modified the order quickly and efficiently. I received the one part and they refunded the discontinued part."

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5/5

2020-07-08

Very Fast & Right Part

"I have a 1990 Miata and I needed a one little part for the windshield washer system. Jim Ellis Mazda had it and the diagram so I was sure of what I needed. It came very fast and I am happy. I will use them again!"

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5/5

2020-05-06

Great customer service

"I was having to replace a couple parts on my Mazda. I called and the tech on the phone was able to help me get exactly what I was needing. Very helpful and understanding. "

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5/5

2020-04-28

Excellent

"Experience was excellent. Jim Ellis responded right away, told me about an issue with the order, and then was patient as I determined how to proceed. "

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5/5

2020-04-27

Great source for Rx7 FD Stuff

"I've had plenty of luck finding different OEM parts for my 93 Rx7 FD. From exhaust manifold studs to misc. interior clips and pins. The prices are fair and shipping is always quick and the items are well packed. Will continue to do business with them!"

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5/5

2020-02-12

Finding A/C parts for my Mazda

"Very friendly system, don't fight anything to find what you were looking for."

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