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Product & services pricing
4.63/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2021-08-30

Client Service

"Dear Jim Ellis Mazda,

Wish to thank Todd Allen for his courtesy, expertise, and fine service. And soon may need to order the right visor for my car so I trust you'll carry it. I'll surely order from y'all. Like doing so from a hometown business.

Cordially, ciao,

Jason Stine
"

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5/5

2021-08-17

Jim Ellis does the job.

"These guys will deliver you mazda parts promptly. They also have a spectacular customer service."

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5/5

2021-08-16

Fast Service

"Part was shipped realtively fast, as other reviews have stated, easy to find parts with detailed schematics available. "

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5/5

2021-08-16

Good OEM parts vendor

"Parts were packed well, reasonably priced, shipped promptly. This is a good source for OEM Mazda parts. "

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5/5

2021-07-31

Awesome!

"Good online access to schematics and excellent selection of parts.
Everything was correct and the parts ordered were received remarkably fast!
Thanks-will buy from you again,
PR
"

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5/5

2021-06-07

Fantastic

"Had the part and delivered to me in 3 days "


5/5

2021-06-06

Great service

"it was awesome excellent experience "

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5/5

2021-03-27

Glad they still know 1990s parts are important

"Glad they had the part I needed 1990s parts are hard to come by. "

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5/5

2021-03-19

Perfect fit!

"Perfect fit for the Mazda cx9 power window motor. Love it!"

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5/5

2021-02-24

Reasonable price

"First time buyer here so I'm a little bit skeptical ordering from Jim Ellis Mazda as I can buy the parts from a local dealer and don't need to pay the shipping charges. I called the local dealer for a quote of the parts and I was surprised for the huge difference. So I ended up purchasing couple of parts and they were ready for courier pick-up 1 day after my purchase. One thing that I'd like to see is if the parts you're ordering are in stock as there is no indication that they are. Overall, I have a positive experience with my first purchase and will be one my go-to-store for my Mazda needs from now on."

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4/5

2021-02-20

Shipping

"I was asked to review a part I have yet to receive; I guess Jim Ellis Mazda thinks I should have received the part already, but I have not. And this is why only 4 stars - the shipping takes too long. The order was placed on February 7 and the part was not shipped (meaning ready for carrier pick up at the shop, not actually "in the mail") until February 15. It is now the 20th and I have yet to receive it.
Other than the time it takes to leave this shop and arrive at my doorstep, I have zero complaints about JE Mazda. The site is easy to navigate, user friendly, and the parts are always right. Prices are competitive as well.
"

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5/5

2021-02-16

Excellent

"Parts ordered and received in the same week, awesome. "

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5/5

2019-10-15

Get Hard to find parts

"Able to get parts that are hard to find. Also fast shipping. "

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5/5

2021-02-05

My Mazda dealer of choice for parts

"Excellent service, excellent communication, rapid order fulfillment, and the best version of the online parts books."

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5/5

2021-01-26

Had the part no body else could get.

"Had the part I needed to get my car back on the road. Actually had it in stock. Very fast shipping and the price wasn't bad either. Will definitely use again if I need parts for my CX-5 Sport."

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