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Product & services pricing
4.69/5
Chance of future purchase:
4.90/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2021-05-28

Outdoor chair availability

"I ordered 2 chairs and was told (by Gabe) that he wouldn’t have a firm availability date from the Co. Until the order went through. If, for some reason, it was longer than a reasonable date, I could cancel the order with no problem. Received an email from HIVE that an estimated ship date was approximate, but not firm. Should I wish to cancel, my acct would be credited. Subsequent emails occurred, and I received the credit, order was voided, as promised. I needed chairs fairly soon, but I would def buy from HIVE in the future. Very smooth transaction. "

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Verified
5/5

2021-05-25

terrific service for a fun product

"I ordered the Dede doorstop. I had some questions and the service was extraordinary in answering them. The doorstop came promptly and it's great. Looking forward to ordering more products from Hive."

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Verified
5/5

2021-05-24

Great product line, great customer service

"I love the hive site for all of their interesting, modern design items. If I had all the money in the world I would buy everything from hive for my house but I was able to narrow it down to a few key pieces. Before I placed my order I had questions about delivery. The customer service staff was helpful, knowledgeable and transparent."

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Verified
5/5

2021-05-24

Always easy

"Second piece of furniture I've bought from Hive. It's been a great experience in both cases."

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Verified
1/5

2021-05-12

Can not be worser

"terrible It is terrible. I will not use anymore"

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Verified
5/5

2021-05-04

So Happy I Found Hive

"I was looking for a Magis Spun Chair for my granddaughter's birthday at the end of May. All the places I called around April 20 said it would take 8-10 weeks to get it, and all would charge 10% of the price for shipping. Then I found Hive! They charged me the same price as other stores, but then gave me a 10% discount and FREE SHIPPING! Although they couldn't guarantee the chair would arrive on time, I couldn't pass up the price. Ends up, the chair was shipped on April 28 and arrived today, May 4. I couldn't be happier! Thank you, Hive."

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Verified
5/5

2021-04-30

Excellent service!

"Great communication and customer service!"

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Verified
5/5

2021-04-21

Above and beyond

"Hive always takes the extra steps to make sure we are more than completely satisfied. "

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Verified
4/5

2021-04-19

Beautiful throw, a little heavier than I expected.

"Items were packaged nicely."

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Verified
5/5

2021-04-19

Great service

"My order came excellently (but not excessively) packaged, very quickly. Couldn’t be happier. Looks exactly as it did in the pics online."

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Verified
3/5

2021-04-16

Misleading information

"I ordered 4 Magis Air chairs. The description stated that the color I ordered would be available/processed within 20 days while other colors generally take several weeks. Subsequently, I received an email stating that tentative delivery won't be until late JULY 2021? However, I've already been charged for these items that I won't be receiving for another almost four months. That doesn't seem right. Most businesses charge your credit card when the item is shipped. Am I missing something here?"


Verified
5/5

2021-04-07

Excellent communication experience.

"Excellent communication experience."


Verified
5/5

2021-04-06

Great Service

"I ordered a fritz Nelson chair with a discontinued color. Gabe was able to remedy the problem by contacting the manufacturer."

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Verified
4/5

2021-04-04

Alessi replacement:

"I was Happy to find a company that sells the Alessi bird whistle, the package arrived on time and I love the product! Thank you."

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Verified
5/5

2021-04-04

Quick delivery

"I was looking to replace the bird whistle on my Alessi tea kettle. I looked at the manufacture’s site- they were sold out. Next I went to Amazon, and they did not have the right color. With a little more research I stumbled upon Hive. Fast delivery and it’s a perfect match. Quick delivery and they kept me up to date from my purchase to it’s delivery. "

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