"After a recent remodel of my house, I purchased almost all the furnishings through hive. The service is always excellent and they are happy to supply all the needed swatches, material and finish samples. The products and manufacturers they represent are top of the line. Delivery estimates are accurate. Very professional and responsive. These are high end, quality products and the prices reflect that. "
"Easy website order delivered on time."
"called back very soon, friendly representiv"
"I was happy with the build-up options for a Herman Miller Aeron chair. When the chair I ordered went on sale less than two days later, Hive quickly adjusted to the lower price. They have answered all my questions and kept me up to date on manufacture and shipping. I am very pleased with their level of attendion."
"I ordered an in stock item only to get an email the following morning with a note that the item was on back order with a vague restock date"
"This is my second purchase from Hive. The first experience was great and the furniture is high quality. The shipper chosen by Hive, CEVA, had my chair for 6 weeks. Their explanation was that the label wouldn’t scan. Instead of solving the problem thy set my expensive chair aside. I would not trust them with my property again. I wish that Hive had kept track of my chair and sounded the alarm on their end. If I hadn’t insisted my chair be tracked it would have taken even longer to receive."
"After placing my order they confirmed the delivery date and given it was a gift and wasn’t arriving on time they proceed to refund me"
"Hive kept me in the the loop regarding updates on my order. "
"My lamp arrived more quickly than expected and looks great. I love it.
I had a second item on the order and it was out of stock--customer service was helpful and very promptly canceled that item as I couldn't wait for it. I'll definitely buy from Hive again. "
"I love the products how ever they toooo long to deliver more than time than other retailers "
"They send several order update emails as the order is processed. When I had to change my shipping address a week after placing the order I called the number on the website and immediately got a human on the phone instead of a long automated message or option tree. He took care of it and I had an email showing the order update right away. Overall easy to work with and get hold of people if you need to. I will shop there again."
"I bought 6 Kartell Starck chairs from Hive Modern and they came perfectly packaged. The price was great, and shipping was fast. Love these chairs! I so glad I bought the Kartell made chairs versus the imitations out there. At Hive’s prices, totally worth getting the real thing!"
"Everything on my order was wonderful and it was shipped quickly and arrived faster than anticipated."
"2-3 business days were promised. Took them 4 just to pass the order on to the warehouse, now it takes up to 10 mor days before the product even gets shipped "
"Fair and honest great products "
"Hive Modern does a great job of keeping customers informed during the entire transaction."