"Gigaparts always deliverers on time and there Technical & Customer Service % stars "
"Friendly people and very fast shipping on the item I needed.
Thanks guys"
"I ordered the transceiver and between two major holidays, Christmas and New Years, I received the package from UPS in 5 days. It arrived well packaged. Plugged it in and made 2 contacts in less than 10 minutes! Thanks, GigaParts!
"
"On time delivery allowed me to use my order on Christmas Day. Always appreciated!
Great radio ... FT991a. Everything I needed to get started.
MikeinMinnesota N0WDM "
"Friendly people and fast shipping. Ordered an Icom 5100. It was delivered the next day by FedEx (free shipping). I have only had good experiences with GigaParts. I will be doing more business in the future."
"The radio was delivered very quickly and without any damage. I was able to enjoy using it before Christmas. Thank you all at GigaParts for your great service."
"Email 2 days after $600 order placed 12/22/19 says they did not have antennas or swr meter and will have to wait till after 1/6/20.
What if I pay them in the same manner?"
"Another vendor did not do as promised, you came through for me. Loki"
"I am very impressed with your service and will continue to purchase from GigaParts. Thanks!"
"Gigaparts web site advertised an open box Yaesu FT-818ND. I ordered it and the order seemed to go OK. Then, I got an email that the radio had been sold just before my order. Naturally, I was miffed."
“Byron,
I am very sorry this happened with your order! It takes a bit of time for the website to update the item as sold. This doesn't happen often, but we sure hate when it does! We left you a voicemail, please give us a call so that we can try to turn this into a positive experience for you. 866-535-4442”
"Ordering fast and easy with quick delivery "
"Prices and shipping are on spot for sure...I always check GigaParts first.
Thanks Rick Kd4jrx"
"Muy rápido el envío y en excelentes condiciones."
"The two items I ordered were shipped same day I ordered. I received both items in the condition I would expect. Excellent experience ordering from GigaParts."
"GigaParts is an excellent company. I recently ordered a Kenwood TH-D74A. It shipped quick and I got it in a couple of days. But here is the coolest thing thing about GigaParts. My radio came in a sealed box. The radio works great. When I was attaching the belt clip I noticed it was broken. This was not caused by something that GigaParts did. It had to be that way from the factory. I emailed GigaParts asking about how I could get this fixed. I didn't expect them to get me a new one, but tell me how to deal with Kenwood. Instead, GigaParts is sending me a new belt clip. Now that's customer service and shows how they care about our satisfaction. Thank you GigaParts! You can expect more orders from me."
A rep from GigaParts, GigaParts, has responded:
“Thank you for taking my call allowing me to explain that your payment was only authorized, no funds have been provided to our company. Thanks also for allowing me to explain where the notifications were on our website advising of the items being out of stock and delaying shipment. I am glad you found you had received the email same day as order placement advising you of the backorder details. We greatly appreciate your business! I will keep you updated regarding your backordered items!
Sue
Customer Service Manager
GigaParts,Inc. ”