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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
1/5

2019-12-05

inter net

"tried to order and it would not let me finish went to chat they could not help me so i dumped it
went back and started over that time it took it and after the order was in and done I get an email about a free gift and other things a code to put in with the order ETC
took me 30 mins to get my order in
I told chat that was going to go to HRO but did try again
"

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Rep reply posted 2019-12-05
A rep from GigaParts, GigaParts, has responded:

“We are so glad you were successful at getting your order through, thank you for trying again! Thank you for taking my call. I am very sorry for the inconvenience that you had in placing the order. The information you supplied will allow our webmaster look into the issue further. Please do not hesitate to contact us if you have any issue in the future. We would be glad to assist with placing the order! ”


Verified
5/5

2019-12-05

Giga-Great

"No issues order shipped quickly"


Verified
3/5

2019-12-04

Price Change

"Well ordered a new radio and before it was delivered the price went down. Initially it was sorry. I asked the sales rep before I purchased, will there be any Black Friday sales. I was told no"

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Rep reply posted 2019-12-04
A rep from GigaParts, GigaParts, has responded:

“Thank you for taking my call. I am sorry for your disappointment. The sales reps were actually conveying to our customers that there would be Black Friday deals but they had not yet been released. I'm sorry if you misunderstood. In regards to your shipping issue I do see that the products shipped on time and that the carrier did not deliver within the time frame we specified. I do see that the shipping charges were refunded to you and a complaint was logged against the carrier. I do hope we get the opportunity to serve you again in the future. ”


Verified
5/5

2019-12-03

Above and Beyond as Always!

"Anytime I need equipment or advice, I can always count on GigaParts 1st!"

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Verified
5/5

2019-12-02

Great!

"Early delivery. No damage (they have little control). The 2nd time I've ordered a radio with the same experience. Easy to pay. Their payment security is gnarly strict, as it should be. The equipment is as advertised. "

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Verified
5/5

2019-11-30

Icom 7300

"Great prices. Fast shipping. Recieved and radio performed betterthat expected."


Verified
5/5

2019-11-30

Fast, accurate service.

"Searched several dealers and got the best price on a new Kenwood TS-890. Surprised by the fast service!"


Verified
5/5

2019-11-30

The items arrived on time. Thanks. I'll be back when the next order needs filling.

"I'm a new Amateur licensee with no equipment. Gigaparts has been wonderful with their selection and very reasonable prices.
Thanks

JM
"

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Verified
5/5

2019-11-26

Easy transaction

"Good pricing, good shipping. "


Verified
5/5

2019-11-26

Knowledgeable and will informative

"I had the perfect experience with a very knowledgeable person on the other end"

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Verified
5/5

2019-11-25

Delivered the right part on schedule

"What more is there to say? I ordered something, they sent the right thing, it arrived on schedule. "

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Verified
5/5

2019-11-25

Perfect match with factory parts

"Very satisfying to find replacement parts!"

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Verified
5/5

2019-11-24

Yaesu FTM-400XDR/DE

"My experience was completely straight forward, I was able to find exactly what I was looking for with the GigaParts website, and they delivered in just a few days. Hats off to a vendor that is no nonsense with having products in stock and making sure that the customer doesn't have to wait weeks to receive those products. Great job GigaParts!!!"


Verified
5/5

2019-11-18

Problem resolved

"I ordered a jet stream power supply and it came to me a bit damaged. Sue S with customer service really went out of her way to make sure I was satisfied with the purchase. The customer service is really outstanding."


Verified
5/5

2019-11-22

Always top notch and on time (or early)

"They may not always have the absolute best price, but they will get it to you, quick, and it will work!"

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