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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
5/5

2020-04-04

great service

"my go to for ham radio equipment. speedy delivery and well packed items."

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Verified
5/5

2020-04-04

Great Service!

"I needed some accessories for my new Yaesu FTM-100DR. I ordered them from GigaParts on-line. One was not in stock per an e-mail after placing the order. They gave me the choice of shipping all together later or in two shipments. The former was fine with me.

I received a notice in less time than expected that everything was shipped. A couple days later all the accessories plus a CW practice oscillator arrived. Unlike the big on-line retailer, the box was packed very well. Thanks! 73, Bill, K8TE
"

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Verified
5/5

2020-04-03

Great Order

"The web purchase was easy. I got my item as described in a new package and just as described. Thanks for your excellent service."

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Verified
5/5

2020-04-03

Excellent service

"I placed an order and one item was not available at the time. Called to verify and even when I decided not to get the item at the time, I received the order on time.
Strongly recommend GigaParts.
"

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Verified
5/5

2020-04-03

Very pleased

"All of my orders have been processed fast and accurate."

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Verified
4/5

2020-04-03

Pretty Good

"There was a little delay in the order, BUT I knew there would be going in, and it was well communicated throughout the process. "

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Verified
5/5

2020-04-02

The Best

"I have recently made several purchases at GigaParts. All items were as described and were delivered to my home more quickly than I had expected. A brief telephone conversation with a representative to answer a question was handled professionally, completely, and to my satisfaction. I recommend GigaParts without reservation. "

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Verified
5/5

2020-04-02

great job answering a TON of questions I had

"Really great chat service to answer all my many questions. "

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Verified
5/5

2020-03-31

Fast and efficient delivery

"Even with the pandemic and stay-at-home orders, Gigaparts delivered quickly and efficiently, exactly as ordered. Well done. Products as advertised, and the order complete and correct."

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Verified
5/5

2020-03-30

Fantastic

"I ordered a DVMEGA Dual band hotspot. Received it on time. Prompt efficient service ,good price and quick shipping! What more could you ask for!
Great Job!
"

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Verified
5/5

2020-03-29

Great customer service and excellent value

"Everything arrived early, and everything is as advertised.

I made a few changes in my order, and customer service was great in handling things. One item was backordered GigaParts emailed me the option of splitting my order or waiting. I chose the latter. When the backorder looked like it was going to be longer than originally anticipated, customer service was happy to let me switch for a similar product. They let me know that there would be 2 shipments, "so don't be alarmed when only part of your order arrives." Both shipments arrived a day earlier than promised.

Values are very good, and the technical chat staff are very knowledgeable. A great experience all the way!
"

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Verified
3/5

2020-03-29

Shipping was slow

"Don't get me wrong my order was correct and basically shipped in a timely manner. My complaint is that I live within a 2 hour drive of Huntsville and all of my items showed in stock in Huntsville, so I expected delivery within 2 -3 days but they shipped the whole order from Las Vegas which added several days to the delivery time. I was very disappointed. Since I am originally from Huntsville I was trying to support the boys back home. If they are going to ship from the other side of the country I'll search for better pricing and comparable or better shipping times. They aren't the only show in town."

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Verified
5/5

2020-03-27

Great deal and fast shipping. Even with a virus outbreak.

"Great experience. Shipped the same day of order and it was on sale. I picked the slowest shipping and it still arrived in 3 days. Awesome. "

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Verified
5/5

2020-03-26

FT-891

"Best help online. Helped me figure out which radio I needed to order. Did not push the most expensive radio they had either. Great people and will buy from them again."

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Verified
5/5

2020-03-26

As advertised,

"Ordered an MFJ Cub ... It arrived a day before they estimated and was exactly as described. Pleased."

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