"Everything I needed at one stop! "
"I would never hesitate to shop here again. "
"Found it, bought it, and it's here in 3-days. Our cat broke our Yamaha ZF451801 Black Music Rest for DGX650."
"I ordered rackmount arms for my in-ear unit from you because you are as close to local as I could find and I like to support local.
One part showed up and the other is apparently out of stock. One part doesn’t do me a bit of good. It takes both to actually mount the thing. I could’ve had it here by now and cheaper. Now, I’m stuck with half of what I ordered. "
"I ordered my piano stand and was not informed of an accurate time of delivery. When I phoned in i was told it was on back order. That would’ve been nice to know early on."
“We're sorry for the lack of communication regarding your piano stand order and the inconvenience caused by its backorder status. Providing clear and timely updates is important to us, and we regret falling short in this instance. Your feedback is valuable, and we will review our communication systems to ensure improvements are made to prevent similar situations in the future. Thank you for bringing this to our attention, and we appreciate your understanding.”
"Ordered a camera that was listed as “in stock” to take to an event a few weeks out. Didn’t get an update on the status of my order for over a week so I reached out. Was told that my item was back ordered and wouldn’t come in until June. Trying to cancel my order and get a refund now. In the future, inventory status should be accurately listed on your website to ensure people don’t purchase something with the hope of it arriving in a reasonable amount of time, only to find it’s not coming for 3 months. "
“We apologize for the inconvenience caused by the inaccurate inventory status of the camera you ordered. Ensuring transparency and accuracy in our inventory listings is essential, and we regret that we fell short in this instance. Your feedback is valuable to us, and we will take immediate steps to improve our processes to prevent similar situations in the future. We understand your need for timely delivery and are processing your refund promptly. Thank you for bringing this to our attention, and we appreciate your understanding.”
"I recieved two thirds of my order in a very timely manner. One item is on back-order and hasn't showed up yet... with no other communications that I'm aware of from Full Compass. "
"I paid for Izotpoe Insight software. They sent me a download link but it only g Odie Es to a lot age that says “something went wrong”. I email customer support asking for a new link. Their reply was that I need to contact Izotope. It's crazy! Why can't they send me a link to a working download? I a an assuming that the rep was new and not very smart, but if they don't send a link then I want a refund. Why should I pay them, then have to go to the developer myself? "
“We apologize for the frustration you experienced with the download link for Izotope Insight software. Our team strives to provide seamless experiences, and it's disappointing to hear we fell short in this instance. We understand your concern and will ensure that you receive the support you need promptly. We are investigating this issue and are working on a way to resolve it. We will reach out shortly, once we have a solution. Thank you!”
"Could not believe the quick response to my order! Had it two days after I ordered!! THANKS"
"As advertised. Great deal. On time! "
"Peavey 5150 knobs were a perfect replacement. Thank you! "
"The product came on time and works very well.
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"It was good will shop again"
"We received the product fine - and it works great. 'No complaints :)"
"They had the part I needed and sent it to me quickly. I would recommend them to you for Shure parts."
A rep from Full Compass, FullCompassAB, has responded:
“We apologize for the inconvenience caused by the incomplete shipment of your rackmount kit. It's disappointing to hear that we failed to fulfill your order as expected. Your satisfaction is our priority, and we are working to resolve this issue promptly. We appreciate your support for local businesses and value your feedback. We hope you will give us another chance in the future. Thank you!”