"Great product selection, super fast delivery in a well packaged box."
"Equipment and buying process - fine. Sending 'how did we do' a week before item arrives is a little premature."
"Never received any type of tracking or shipment confirmation. Never received item paid for. "
"When I placed my order I was expecting it on a certain date, however, due to the main provider the delivery date was moved to a date when it was no longer useful to us.
Customer service was kind enough to always keep in contact with us and even give a refund due to the change of date.
I am sure I will use them in the future when the time is right.
Thank you for being so nice!
"
"Found what I wanted in stock and everything arrived on time!"
"Sales Reps Mike and Mark were very helpful. The Tapes package
arrived on schedule. The Tapes are expensive nowadays but, they are of very high audio quality. Thank you Full Compass."
"I’ve yet to receive any response on an order I placed and paid for on 4/1. And on another placed 5 days later!! Your shipping process is not up to par compared to other sites I’ve used in the past."
“We apologize for the delay in responding to your order inquiries and the inconvenience this has caused. Ensuring prompt and effective communication is a top priority for us, and we regret falling short of your expectations. Your feedback is valuable, and we're actively working to improve our contact process to provide a better customer experience. Rest assured, we're addressing your orders promptly and will ensure they are processed and shipped as soon as possible. Thank you for your patience and understanding.”
"Great thank you very much "
"Will do business with again. "
"Loved how quick they got my stuff to me. No BS"
"The web site referred to your stock as shipping in 6-8 days then I was contacted that the product was out of stock at the supplier and to expect 3-4 weeks as a possible ship date"
“We apologize for the inconvenience caused by the discrepancy in our stock availability information. Your experience falls short of the standard of service we aim to provide. We understand the frustration of delayed shipment notifications and are working diligently to rectify the situation with our supplier. Your patience is appreciated, and we assure you that we're doing our utmost to expedite your order. Thank you for bringing this to our attention.”
"Full Compass has a great selection of Line 6 products that can't be found anywhere else. "
"I won’t know how well it all works out until I receive it, But so far so good."
"Great communication shipped quickly no issues. Item as described priced well too I'll be buying again for sure"
"Fast, good price, great service"
A rep from Full Compass, FullCompassMT, has responded:
“Thank you for your kind words! We're thrilled to hear that you appreciated our customer service efforts despite the unexpected change in your delivery date. Ensuring your satisfaction is always our top priority, and we're grateful for the opportunity to assist you. Whenever you're ready, we'll be here to serve you again in the future. Thank you for choosing us!”