"Found what I wanted in stock and everything arrived on time!"
"Sales Reps Mike and Mark were very helpful. The Tapes package
arrived on schedule. The Tapes are expensive nowadays but, they are of very high audio quality. Thank you Full Compass."
"I’ve yet to receive any response on an order I placed and paid for on 4/1. And on another placed 5 days later!! Your shipping process is not up to par compared to other sites I’ve used in the past."
"Great thank you very much "
"Will do business with again. "
"Loved how quick they got my stuff to me. No BS"
"The web site referred to your stock as shipping in 6-8 days then I was contacted that the product was out of stock at the supplier and to expect 3-4 weeks as a possible ship date"
“We apologize for the inconvenience caused by the discrepancy in our stock availability information. Your experience falls short of the standard of service we aim to provide. We understand the frustration of delayed shipment notifications and are working diligently to rectify the situation with our supplier. Your patience is appreciated, and we assure you that we're doing our utmost to expedite your order. Thank you for bringing this to our attention.”
"Full Compass has a great selection of Line 6 products that can't be found anywhere else. "
"I won’t know how well it all works out until I receive it, But so far so good."
"Great communication shipped quickly no issues. Item as described priced well too I'll be buying again for sure"
"Fast, good price, great service"
"Great experiance and awesome support from Brian!"
"Rep. Martin Vire very responsive to request/order."
"Ordered a new “Knurled Nut Tool” to replace one that I purchased from you a couple years ago because the tips of the driver are breaking off. The website pic is a different, better design. I ordered the new design pictured and it arrived as the same old design that I currently have. Disappointed. "
"I called to make an order for the first time with Full Compass. They were very easy to work with and made it very easy to get what I was seeking. They confirmed everything prior to concluding the call and told me what to expect. I received my order soon after and will definitely look to them again for future equipment."
“Thank you for your wonderful feedback! We're thrilled to hear that your first experience with us was super easy and completely professional. Providing seamless service and ensuring customer satisfaction are our top priorities. We're delighted that you received your order promptly and that we could meet your needs. We look forward to assisting you with any future equipment needs you may have. Don't hesitate to reach out – we're here to help!”
A rep from Full Compass, FullCompassAB, has responded:
“We apologize for the delay in responding to your order inquiries and the inconvenience this has caused. Ensuring prompt and effective communication is a top priority for us, and we regret falling short of your expectations. Your feedback is valuable, and we're actively working to improve our contact process to provide a better customer experience. Rest assured, we're addressing your orders promptly and will ensure they are processed and shipped as soon as possible. Thank you for your patience and understanding.”