"Ken S. always takes care of whatever the heck I call about. Been working with him for years. Great prices and great service!"
"Shipping on this was substandard."
"Our rep Erik has been wonderful to work with for years now and genuinely goes out of his way to find the best solution for our teams!"
“We truly appreciate your trust in us as your go-to retailer! It's fantastic to hear that Erik has consistently provided you with wonderful service and has gone above and beyond to find the best solutions for your teams. Your satisfaction means the world to us, and we're here to support you every step of the way. Thank you for your continued partnership!”
"The person I contacted answered my question"
"I bought a camera that was listed as in stock it even offered next day shipping I called a week later to find out that they are not in stock and the next day shipping would be offered the next day after the camera is in stock I needed this for a vacation very disappointed "
“We're truly sorry to hear about your experience with the camera order and understand how disappointing this must be, especially with your vacation plans in mind. We apologize for any inconvenience caused by the delay in stock availability and the misleading shipping information. This is a known issue we're actively working to resolve to ensure accurate product availability and shipping details for our customers. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our services. ”
"Waited 13 days before item shipped, no contact from company. no offer of any compensation, item was needed for work, service was bad on this occasion.
"
"Fast and easy shopping, great gear, fast shipping. highly recommended"
"I have been with Full Compass for several years now. Damon Schreck always gives me excellent service and response time, and advice when I need it. "
“Thank you so much for your loyalty and for taking the time to share your experience! We're delighted to hear that Damon consistently provides you with excellent service and advice. Your satisfaction is our utmost priority, and we're grateful for the opportunity to serve you. Looking forward to continuing to meet your needs for years to come!”
"All things showed up on time and in great shape.
Well packaged and labelled.
DJ"
"Still in the process of learning how to use and looking forward to some great picture taking "
"Great product selection, super fast delivery in a well packaged box."
"Equipment and buying process - fine. Sending 'how did we do' a week before item arrives is a little premature."
"Never received any type of tracking or shipment confirmation. Never received item paid for. "
"When I placed my order I was expecting it on a certain date, however, due to the main provider the delivery date was moved to a date when it was no longer useful to us.
Customer service was kind enough to always keep in contact with us and even give a refund due to the change of date.
I am sure I will use them in the future when the time is right.
Thank you for being so nice!
"
“Thank you for your kind words! We're thrilled to hear that you appreciated our customer service efforts despite the unexpected change in your delivery date. Ensuring your satisfaction is always our top priority, and we're grateful for the opportunity to assist you. Whenever you're ready, we'll be here to serve you again in the future. Thank you for choosing us!”
"Found what I wanted in stock and everything arrived on time!"
A rep from Full Compass, FullCompassMT, has responded:
“We're thrilled to hear that Ken consistently provides you with excellent service and takes care of your needs. It's wonderful to know that you've been enjoying our great prices and service for years. We truly appreciate your continued support and look forward to serving you for many more years to come!”