"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"good........................."
"Great website.... very friendly to use. .I will recommend this site."
"Never have any issues and the prices are very affordable"
"The whole site is easy to use!!"
"This was great experience fast and easy with what my son needs at a lower cost and affordable "
"Easy to find exactly what I was looking for as well as checkout"
"I put new lenses in on May 1. One lens had a scratch in it by May 5, and the second lens had a scratch by May 14. Normally, I am able to make these last a month, but one of them didn’t even make it a week."
"I paid for the frames I ordered and have received nothing and very little communication from you. If you're having trouble sourcing them, at least you could let me know."
"I purchased GenTeal eye drops which I need on a regular basis and EZ Contacts had them on sale. They filled the order quickly and got it out to me within the time frame they quoted me. No issues with delivery or ordering. "
"Easy and affordable option for contacs"
"Great selection of sunglasses. They ship fast and with care"
"Found the product I wanted quickly, and at discount."
"Sales price/ cheap shipping/ no codes or gimmicks to look up or attach. Simple!"
"Is very easy to purchase a product here"
"I loaded my prescription and everytime I order I have to upload the same prescription. What’s the purpose of uploading to my account."
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for your review. We understand your frustration regarding the prescription upload timing. Verifying contact lens prescriptions is mandated by the Federal Trade Commission to ensure your eye health and vision correction but we sincerely apologize if this caused any inconvenience during your order process.
No worries if you don't have your prescription right away; you can easily upload it later through the link in your order confirmation email or by contacting our customer support team via phone or email. We're happy to help! For further assistance, please don't hesitate to reach out to us at any time.
”