"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"No one replied to my last email"
"Ordering, reordering, and getting the best price is super convenient and easy through EZ contacts. I’ve been using them for years and have never had a reason to stop! "
"Always deliver from ez contacts always delivery on time "
"Lack Klarna, Apple, PayPal or any other payment options"
"Easy process to order and upload rx"
"Only place I buy contacts anymore"
"I found the exact frames my son wanted and all I had to do was fill in his eye script info. I saved over $150. I'm super satisfied and will definitely use this site again."
"Easy online ordering with competitive pricing "
"The process is easy to enter your prescription, easy to checkout! You can upload your precription for verification right on the same site. No waiting to call the dr office. "
"The device helps to clean screens if they’re thin enough, but on glasses they are constantly leaving smudges. Using this almost makes it harder to clean the edges, since that’s where dust accumulates when you push it around. It pushes around the dust, but doesn’t seem to repel it as advertised. Use a microfiber cloth instead.
"
“Hi there,
Thank you for reaching out and providing feedback! We're always working to improve the user experience, and your insights are valuable as we strive to ensure continued customer satisfaction.
Please don't hesitate to reach out to us at any time should you have any further questions or issues.
”
"When I've had to reach customer service it was a great experience. Easy to re-order and quick shipping."
"I would give more stars if it wasn’t for the fact that I can never use the discount codes that’s they send me. "
“Hi there,
Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received.
It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon.
Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue.”
"Easy and great prices!!!!!!!"
"Beautiful frames, great prices and great service!"
"This company had the hard-to-find product I needed and ships fast. Definitely a repeat customer. "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out and providing feedback! We're always working to improve the user experience, and your insights are valuable as we strive to ensure continued customer satisfaction.
Please don't hesitate to reach out to us at any time should you have any further questions or issues.
”