"I had the pleasure of reaching Sydney in my chat session regarding the furniture I was interested in purchasing. So happy it was Sydney that assisted me! She was professional, knowledgable, courteous and so helpful! I was very unsure about what I was purchasing and she quickly assured me that everything would be handled and that she would follow my order as it is on backorder for 5 months. Thank you so much!"
"Sean was incredibly helpful confirming availability for a piece and getting an order placed after I had trouble with the website!! Thank you!! "
"It was great! Can’t wait to get my new furniture! "
"I have contacted online support team requesting assistance on placing my order. Ariana was extremely helpful and very knowledgeable and professional. She made my shopping experience great, very smooth and pleasant. Thank you for your care and support!
"
"Jack Jones was exceptional!!"
"I had a limited budget and had a bunch of questions on items and shipping. Chloe was patient, kind, and helped me get what I was dreaming of and did it with grace and kindness. Even via chat, she was able to show her compassion. Her skills are swift and thorough, too. I had a hard to find item and she found it, got the order together, and even helped me checkout faster, too! We need more Chloe's in this world! Thank you!"
"Saw a sofa we really liked in a local store…out of our desired price range. Did a search online and came across this company. Much better pricing for the same product. I try and buy local…but when the markup is that much…I don’t mind buying online.
Jack made the transaction very easy…
Thank you.
Steve."
"Received follow-up call from Sean. No pressure, just seeing if I had any questions. Ordered my loveseat over the phone in a few easy steps. Sean was kind and patient and confirmed all the information and explained the process. This was the lowest price I found for the leather loveseat I ordered. "
"Jack Jones was our sales agent. He was extremely helpful and answered all of our questions. In fact, I was surprised how well he handled our special needs and got us everything we were looking for including pieces that were not on the website and full assembly. We didn't find another dealer that could deliver for us like Jack and Emma Watson did so they got the order."
"Sean was fabulous! His attention to detail was great. He double checked my order. Thank you Sean."
"Jack was great and very helpful, as well as being friendly and customer service oriented. He is an asset to your business!"
"Cindy was great with answering all my questions and very knowledgeable. Thank you!!! "
"We just wanted to share how professional and thorough Sean was in follow up to an initial order we had Samantha work up. When we were ready to order, Sam was not in the office that day and Sean picked up our order to see that it was completed. He was very professional, thorough and gave us great confidence in our order and your company. Thank you,
Robb"
"I previously ordered from another company and my set kept going on back order and backorder. Finally, I canceled and ordered a new set but yet they wouldn't rush my shipping after waiting all that time, they said another 6 weeks. I said forget it and tried Emma Mason, at first they said 2 weeks, I explained the situation Chloe put me on hold, came back, and said my manager Vincent said we could get it to you tomorrow. They were not lying my furniture was delivered the next day with no issues !!!! That is some great customer service going above and beyond. "
"I finally found an animal print that was exactly what I wanted. The custom chair is just beautiful. I bought two for my living room and these chairs will make my space awesome! I can’t wait for mine to arrive!"