"Sean did an outstanding job, went above and beyond making sure the items were in stock before we placed the order! Made sure I understood delivery date, financing and return policy should we have any issues! "
"I was worried about ordering because this site was less expensive than the name brand site and I didn’t know if the furniture delivered would be the real items or not. Daisy messaged me and talked me through everything and explained that this site orders in bulk so they get discounts and pass them in to customers. She was so helpful and eased my mind. I went ahead and ordered. Both chests were delivered today and they are perfect, name brand and I love them. Delivery was smooth and the delivery guys were careful and diligent. I am so happy with this experience. Thank you Daisy and thank you EmmaMason.com. I will order through your company again. "
"Ms. Cindy was very helpful when I had an issue while shopping online. She solved my problem and completed my order for me in just a few minutes times. Ms. Cindy was also very polite!"
"Greg was amazing and so incredibly helpful in the process of purchasing our new couch!!!"
"The website was easy to navigate and pricing was good. Their shipping terminology was a little deceiving regarding white glove service, but overall an easy transaction. I chatted and worked directly with Cindy to get the furniture ordered. She was a delight to deal with. She was very friendly and knowledgeable and made sure that the order went through properly with no issues and even helped save me money. A++++ . "
"Jane was very helpful in allowing me to stay within my budget. She enabled me to get what I needed at a price I could afford. Very pleased with her assistance."
"Ordered dining table and chairs with assistance from SYDNEY via chat. Sydney was immediately available to answer my questions so I could get my order placed and not miss out on the sale pricing! Made it super easy and quick!"
"Sean was awesome and helped get my order ready. "
"I ordered something and realized that I had the wrong address. I sent an email but my browser chat was still up and Sydney reached out to support me through the chat directly and updated my address on the fly.
The service is amazing!!! Thank you!"
"Sean has been great to work with throughout the entire process. We look forward to enjoying our new furniture. Ask for Sean. You won’t go wrong! "
"Emma Mason discount pricing and support agent Chloe help me easily place an order for a living room furniture set. Service and pricing was outstanding. We plan on ordering more furniture in the future."
"I needed help completing my purchase online. The person who helped me - Chloe - was very patient, kind and helpful. We got the whole thing done via chat and my furniture should be on its way. "
"Please think twice before ordering! This was the worse experience I’ve ever had. I ordered a dining set and it took months longer than promised for the order to come in. THEN when it finally arrived for delivery, on 1st delivery attempt, it was missing the buffet. On the second delivery attempt, it was missing the legs to the table and buffet. On the most recent delivery attempt, it’s missing the leaf insert for the table. It’s been over 7 months since I ordered and still waiting for them to get it correct. "
"I asked Sydney probably 10 questions and she was very helpful with all of them and knowledgeable."
"Sydney helped quickly,answered all my questions and got me a deal with her manager to get a full set up on my dining room. It all went seamlessly just as my bedroom furniture did a couple of years ago. Thank you!"