"Super helpful. Provided all the details of the product I was getting."
"I had an amazing experience and first class service. Sean was patient, kind and professional. He made my shopping easy and I will definitely be back. "
"I worked with Sean Salomon. He was extremely patient and helpful through the process. I had purchased the same item through another vendor and had a terrible experience and working with Sean really uplifted my spirits will be working with him again in the future!"
"Sydney was excellent yesterday on the chat. She helped me with exactly what I needed and was quick and professional. Additionally, Sean and the other female I spoke to today on the phone were both helpful and friendly. Great customer service all around! "
"I recently purchase chairs to a new dining set by Bernhardt and a chest to my Universal bed room suite. My salesman Sean was awesome. He answered all of my questions and guided me through the process. He was very personable and never pressured me during our communication. Sean has awesome customer service and is an expert on Emma Mason’s products. I would definitely recommend Emma Mason to my friends and family, and Sean will definitely my go to guy for future purchases.
Thanks!! "
"Greg was super helpful made the transaction as smooth as it gets !
Thanks "
"Sydney was incredibly helpful and patient with me as I navigated furniture selections. She took the time to compare all options I was considering and gave great feedback on which pieces worked best together. Her opinions seemed honest and personalized, and I look forward to receiving the furniture in the coming weeks. "
"Just placed an order. The sales person Sean has been very helpful. The price is good too. Sean told me that some of the items I'm ordering are not in stock, and are expected to be in stock next month, and it will take 4-6 weeks to be delivered. Hope that everything goes well and I can have my sofa in 2 months or sooner "
"Sydney was a great help in getting the best price."
"Jack was super patient and helpful in placing an order for a pre-order item. I did not want a large sum of money **** for months knowing it wouldn't even be delivered until next year. He assured me they would do a pre-authorization charge that would eventually drop off, and that I wouldn't be charged in full until the item ships. He spent 30 minutes patiently on the phone with me ensuring I'd get the item placed with the correct configurations in mind. Thanks Jack! "
"I had an excellent buying experience with Jack who was incredibly helpful and patient. He walked me through the process, addressed my concerns, and worked with me to finalize my purchase. I have just submitted my order and I'm looking forward to receiving my items. "
"I was internet surfing for the best rate for a sofa i wanted and came across this site. It not only had the best price, but also the service was great and made me feel like i could trust the site to deliver my nice sofa. I had some questions and called and my call was answered immediately (and this was late at night). Greg answered all of my questions about the sofa (was going to take a long time for it to arrive) and went over and beyond by suggesting some other companies that could make the same sofa. This was white glove service and i am very grateful for all the help Greg offered. He also understands the need for a quicker delivery and I trust that to the extent he is able, he will try to help in that regard. I did not have this kind of excellent service with other companies ( most just repeat what you’ve already read on the site). Thank you, Greg! "
"Sean was great during the entire ordering process! "
"Greg consistently followed up with me and helped me select the right pieces for our living room. I am usually hesitant about purchasing online but this has been a pleasant professional experience."
"Greg was great working with"