ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.75/5
Chance of future purchase:
2.00/5
Shipping & packaging:
3.00/5
Customer service:
3.34/5
Return/Replacement policy:
3.00/5

5/5

2023-01-10

Great experience.

"I was helped out by Sean. He was very helpful and knowledgeable. Made the experience worthwhile. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2023-01-09

Lourdes Sarabia

"She was great and very communicative throughout the whole process! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-09

Great prices, great service

"We found the furniture we were looking for at a great price, thanks to Sydney who assisted us processing the order and answered our questions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-08

Mission Hill dresser and night stands.

"Easy ordering experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2023-01-07

Great product and service

"Website was easy to navigate and order from. Lourdes kept me informed of the order progress. Delivery was professional. Furniture looks really great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-07

Amazing Service

"Lourdes provided excellent customer service! We are very happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-07

Great price. Great customer service

"It was easy to browse through the products and the customer service person was very helpful and patient. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2023-01-06

Ordering information on the phone with Greg

"Before ordering bedroom
Furniture I called and spoke with Greg , he gave me all the information I needed to proceed with my order… if all works out with delivery as he explained I will be a happy customer! Rebecca Demo
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2023-01-05

Sean was amazing!

"Sean answered all of my questions and made me comfortable ordering on-line. "


5/5

2023-01-05

Great Service

"I am extremely pleased with the excellent service I received from Sean. He was extremely helpful and patient helping me work through details of my order. Thank you! It’s always great to buy when you feel the agent is nice and focused on helping through the process.
"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2023-01-03

Ordering Process

"I was looking to order two bookcases and Daisy was a tremendous help. They had one in stock and she reached out to the vendor when I could expect the second bookcase. She was prompt and professional. Great experience with her. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-03

Wonderful Customer Service

"The experience was a very smooth process. Sydney answered all questions I had and was prompt with her response."


5/5

2023-01-02

Chloe

"Chloe handled my sale over the phone in a prompt, professional manner. Unfortunately, customer service these days usually leaves one wanting. Emma Mason has excellent employees. Thank you."


5/5

2023-01-01

Great Customer Service

"Sydney was over the top helpful!! Excellent CS skills!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-31

efficient customer service

"I was given quick and helpful answers to all questions I had prior to making my order. Cindy was knowledgeable and efficient. she informed me that my dining set would be backordered. I appreciate knowing that ahead of time."