"i dont know why you cancelled my order"
"I am from israel and the store doesn't ship to Israel but the service was amazing thank you EXcaliberPC.com I will order more things from you in the future "
"Unit was out of stock when ordered. Once they got it in, I needed the unit within 2 days. They rushed the upgrades and got the unit out the same day, upgraded the shipping at no cost, and got the unit to me on time. "
"Took a week and a half for them to even ship my order, and 3 days to get back to me about timing. "
"After 2 weeks of waiting for my order to be processed it was cancelled by excaliburpc without notice and they did not answer any of my emails or phone calls."
"We had a few issues getting our order placed. The issues we out of both our control as well as Excalibur’s. They were very helpful and patient. Once the stars aligned they jumped into action and went above and beyond. We will be making all our pc purchases through Excalibur going forward. "
"It's been two days since the receipt of the product. No complaints so far."
"I paid with internationall and got canceled then the bank cancelled but the third was the winner and I got really good deal"
"Products work well and as advertised. Only reason for the star deduction was due to the process to order the computer due to Amazon Pay and EXcaliberPC keep cancelling the order for a variety of reasons. After the 7th attempt and a few emails/phone calls the order was made. The additional items provided with the bundle package and ordering directly with EXcaliberPC made it worth the additional stress to order through them."
"Purchased the laptop, payment was processed, no issues. One week later, I'm sent an email saying my purchase was flagged. Been trying to find out the problem. So far, some non-specific emails and my calls keep going to voicemail. No impressed with how long it takes to get a response, and how long it took to be alerted of the initial issue. Considering just asking for a refund, in the hopes I can save this major Christmas purchase. "
"Good Product, Outstanding Price, Took a little time for them to customize it to my specs but that was in the middle of Holiday season. And they gave me a heads up about that."
"It was the worst Customer service I have ever experienced when shopping online. I tried calling the support/sales like for 3 days, 5-10 times every day, and I could not talk to anyone even once. So I ended up cancelling my order after wasting a week, regardless of the fact the the item was at least 200 USD more expensive at ExcaliberPC. I definitely will not recommend this store to any one."
"They sent a lot of things. Everything works well. "
"It was the best way to get a lapto to which i had save my money i couldn't have choosen a better option the customer service is the best and the way the asur that is the real person who is buying not just uaing your name is grat i felt quite confident, thank you EXacliberPC"
"Checkout process is straight forward, appreciated the fraud check before shipping out, shipped quickly and received faster than expected. I am satisfied with the condition the product was received and that it was exactly what I ordered. Thank you for a great first time ordering experience during the peak holiday season!"
"Customer service was very helpful and product arrived early."