ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-02-24

Excellent

"Ontime delivery and excellent "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-23

Asus strix scar

"excellent gaming laptop it blows away all the games i play on very high settings and doesn't drop below 120fps. customer service was excellent and very professional. shipping sucked through FedEx but wasn't EXcaliberPC.com fault. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-19

Very good sales team.

"Very good sales team. Helpful ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-17

Excellent!

"Love my new Asus laptop and all the extras that came with it. The service on the ordering and delivery was easy and accurate. Will definitely do business again with EXcaliberPC!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-16

A great experience

"I had no really big issues. There was a problem with PayPal but they reached put and made sure everything got squared away. Really friendly customer support and easy to talk to. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-16

EXcaliberPC.com is the best hands down

"Everything was as I planned and wanted.
Finally a dream came true.


Love.
Yours truly,
IT Nerd :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-15

Top Store

"Very fast service, good knowledge, seriousness!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2019-02-13

Asus strix scar

"Very helpful and swift service. They did a 32gig ram upgrade and it works great. Very happy with build and performance of system"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-13

Best service I have had

"This is the first time using Excalibur PC and had a great experience. Was always able to get someone to respond to a phone call or email regarding questions or concerns. Will be a returning customer in the future. Will recommend to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-07

Awesome Customer Service and Prompt Response

"Simply awesome. all issues were resolved almost instantly and they almost always seem to have a customer care representative to respond almost instantly. Beautiful experience altogether I must say."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-05

Amazing and Helpful!

"Despite issues with the Amazon payments ExcaliberPC was extremely patient in working with me to make sure everything worked out in the end! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-01

Excellent customer service and shipping

"I called to ask about a laptop and had a discussion with one of their professional sales team associates to make sure what I'm asking for is what I'm going to get with some of the options that I want to customize. The sales associate was very thorough, was knowledgeable of the specs of what I was asking for and guided me through some of the options on their website as I had some questions on specifics. The laptop had to be customize to order with a lead time and that was okay, but to my surprise it showed up on my doorstep a few days before expected. I'm a very grateful and happy customer.

Thank you ExcaliberPc.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-10-08

An excellent company with low prices.

"My order arrived on time and in perfect condition. I would recommend EXcaliberPC to anyone looking to build a PC or simply purchase game controllers. Highly recommended. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2019-01-11

Disappointed

"Was disappointed because they had an item listed as in stock that was not.
Although they were quick to let me know they no longer had the item and
that it might be discontinued so I give them 5 stars for service.
"


Verified
4/5

2019-01-07

Prompt service!

"I had many questions about the product and the buying process, and was very happy to find out that answers were promptly delivered, allowing for a smooth buying experience. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process