"I am very satisfied with Custom Greek Threads. They shipped my order out in a very reasonable time and kept me updated about my order. "

"Everything was great! Better turn-around than other custom greek experiences and good quality merchandise! I will have a group order shortly for the Dog Tags. Everyone loved them!"

"I loved my product from Custom Greeks! It got here in great time and looked better then I imagined. The only issue was it was larger then I expected which is partly my fault for ordering a bigger size. Other than that I was very satisfied"

"I am extremely happy with Custom Greek Threads. The custom sweatshirt and shirt were exactly what my daughter wanted and they were shipped a week earlier than expected and arrived on her birthday. I also appreciated the communications while the order was in process. She gets complements from her sorority sisters every time she wears them."

"terribly disappointed. ordered on 12/10 to be here in time for christmas which it should have made it. when the date came that they said they were shipping those orders i didn't get a confirmation email so i had to email them. their response was that their vendor was on vacation and would be shipped as soon as they recieved. then they called me and told me it would be overnighted as soon as they recieved it. Which apparently they lied because it was not over nighted. it was finally shipped on 01/20 and i didn't recieve the package until 01/24. i will never use this company again!"

"I had a great experience with Custom Greek Threads. My sweatshirt turned out exactly as I expected, and it also arrived much earlier than I expected, which was great during the holiday season."

"Custom Greek Threads by far is the number one Greek apparel company. My experience with this order has been great. I appreciate the work that Custom Greek Threads do for their customers. I will refer Custom Greek Threads to all of my fellow "Greeks", I am sure they'll share the same experience. "

"Letter to the Founder:

I'm replying to this email to let you know how my experience was with Custom Greek Threads. First, I paid over $200 for 3 sweatshirts and wrote in the note that I needed them by a certain date. I called 2 days after that date to see where they were and the sales associate told me that the date I selected on the website was the date that the store would receive the materials for the sweatshirts, not the date I would receive the sweatshirts. I waited and the sweatshirts came. One was made wrong. I called and asked to speak with the manager (Christina, maybe?) but she was on the floor and the person I talked to was determined to handle the problem herself. The sales associate had told me to call back and get the manager. After talking to the woman about my incorrect order, she agreed that the order was wrong and said she would put in on a "rush" and check it herself, and it would be shipped out the 3rd of December. I have yet to receive it and have tried to submit emails online but have never gotten a response. For the inconvenience, whoever I talked to about the incorrect order could only give me 10% back on my order, which I think is ridiculous. Anyway, I gave the misprinted sweatshirt to the person and told her the correct one would be in around the 1st because of the holiday (thanksgiving) and she has worn the sweatshirt twice. She noticed that the letters aren't even straight across the chest, they're off to one side! To make matters worse, the sweatshirt has started to fall apart! There are 3 holes in it and she has not washed it or anything! I am sure you do not approve of your company handling issues with this customer service or the product quality, and I can assure you I do not. I wanted to let you know that I will not be ordering from your company again and I will recommend against anyone else ordering from you.
"

" My order should have been here the 18th. Its now the 25th and they will not email or answer my phone calls, I've been trying for the last hour to get a hold of a representative. The only email I've got was to write a review so I decided to advise others against this company. Just because there is a discount, don't think you lucked out."

"Their the best! Wouldn't use anyone else for customized stitched letters!"

"The sweatshirt I purchased was of great quality and workmanship. However, the arm stitching had been omitted. I contacted customer service, sent photo and within one week received the correct version of what I had ordered! I appreciated all the effort and service they provided to make sure I had the sweatshirt for my sons scheduled event!
I have ordered from them in the past and loved the items. This recent event convinced me that from now on I will only order my sons frat items from Custom Greek Threads. Great quality products and quality service - cant ask for anything more in a retailer."

"There was a small hole in the front of my shirt....I need to send this shirt back for another polo shirt
Tell me what I need to do.

Email ****@****"

"I am very disappointed with Custom Greek Threads. It has been over two and a half weeks since placing my order and I still have not received a confirmation that my order has been made, shipped, or even processed. I called the help line on two separate days and they put me on hold for about 15 minutes and then hung up on my call. I called back and they put me on hold again and once I finally got to talk to a person they told me my order could have "gotten lost in the shuffle and not to worry about it". I did however worry about it since I spent a small fortune on the shirt and need it for an event. I was extremely dissatisfied in the fact that I ordered one shirt from Custom Greek Threads and its still not here, yet I ordered 5 custom shirts from Monogram Express and they already arrived without an imperfection. "

"I recently ordered a crewneck from this website and was unsure if I was clear about my specific instructions. I tried calling but with the time difference I ended up getting the answering machine, so I sent an email. Krystyna Ponce responded to my email extremely quickly and reassured me that it would be exactly how I imagined it to be. She was extremely detailed in her emails, which left no doubt in my mind about how it would come out. She was very helpful and it was definitely one of the best experiences I have ever had with customer service. I will definitely suggest this website to others and am looking forward to receiving my crewneck."

"Well, it's hard to find a place to start... mostly because this product was the cheapest and worst put together product I've ever received. Everything about the order was ridiculous.

First, I ordered the product (2 shirts) in late April, thinking I may get them half way through May, when they were due to arrive. It arrived on June 15th.

The company also messed up my shipping address and made me pay an additional 15 dollars for shipping. I expressed to them my issues with paying but in the end, I gave in because I wanted my shirts!

75 dollars and 2 months later, my shirts came in. I'm holding them now in disbelief. The fabric is really pour quality and the stitching, well, I could stitch something better and I'm a fraternity guy.

After these mess-ups, the shipping, the extra charge, the waiting, the terrible quality, etc., I'm set out to make sure that this company flounders."