"They had a lot of super cute designs! Shipping prices were a little expensive, which was why I got standard shipping. The only thing is that I wish I could track my order, I tried to online and it didn't work."
"I ordered American Apparel sweatpants in navy with my greek letters "Delta Omega Nu" on the left front thigh. I ordered them on August 24th and expected to not receive them until mid-September due to the 10 business day creation period and then the normal delivery time. I was pleased to receive an email from Paco at Custom Greek Threads explaining that he would ship my order early! My first day back at school I received my pants and was able to wear them instantly! The service overall was wonderful and I can't thank Custom Greek Threads enough for rushing my order at no extra request or charge!!!"
"my experience was great! i ordered the shirt expecting it to take 2-3 weeks to get to me and i got it in 5 days. i was legit the happiest person and i love it so much. Thanks custom greek, you did a great job!"
"At first I was not sure to where I should purchase my lettered hoodie but then I found the site Custom Greek Threads and it was great. They have a tool on their website where you can see a sample of what your letters will look like before you decide to purchase. This tool was very helpful. I received my lettered hoodie very quickly and it looks amazing. I will definitely be coming back to this website for future purchases and I will recommend it to my friends."
"I recently placed an online order with Custom Greek Threads since they were on my national sorority website as a recommended licensed Greek vendor. I wanted a trustworthy online company, as this was my first time placing an online order and needed to customize my items for a special occasion. I had no problems navigating through the website and adding my customization, which was really nice to be able to have some idea what the end result of my product would look like. After receiving my products in the mail, I was very pleased with the quality and the customization looked great. However, when I looked more carefully, I realized that there was a spelling error on one of my items. I was extremely upset after waiting the allotted shipping time and spending my own time and money to avoid such a blatant mistake. I immediately went to the Custom Greek Threads website and filled out a "redo" form explaining my issue and how I had clearly stated what I wanted the customization to read on my item. As I received my confirmation email that my form would be processed as "low priority" (which I did not have an option of picking and personally felt otherwise), I was still very dissatisfied and decided to try out the live chat option on the website. My live chat was answered almost immediately by a woman named Krystyna. As I explained my situation and she looked up my order, she immediately apologized and asked more questions to determine exactly what my issues were and how she could solve them. Krystyna was extremely apologetic, friendly, and determined to give me the quality product that their company guarantees and that I was looking for when placing my order in the first place. She gave me exceptional customer service and sent me verification emails of our conversation to make sure that she had processed my redo order exactly as I wanted it. In addition to ensuring that my order would be corrected that night, she went out of her way to ship the item as quickly as possible. Krystyna explained that the item would be completed and sent out by Friday and should reach me within a few days, all free of charge. Just as she had guaranteed, I received my new item on Monday with absolutely no errors or issues. Krystyna's customer service completely changed my experience with Custom Greek Threads and went above and beyond my expectations during just one simple live chat on their website. Although my order started with a manufacturing error and dissatisfaction, she made sure to solve my problem as quickly and conveniently as possible. I would recommend Custom Greek Threads to any customer searching for a quality product that can be customized, as well as to know that the employees will be reliable in helping to solve any problems that could occur. Thank you again, Krystyna!"
"Working with Custom Greek Threads has been absolutely amazing. The production was fast and easy. I cant wait to order my next set of letters."
"Excellent customer service. Emailed me with consistent updates about the status of my order, and got it to me much earlier than anticipated as an added bonus. Will definitely purchase from them again."
"Such an amazing experience. This is the first time I have purchased anything at Custom Greek Threads, and they sent my product out way earlier than I expected! So happy I chose to purchase my sweatshirt through them! They make the customizing process so easy! Love everything about them! Can't wait to customize my next products, which will be shortly!! Thank you so much for the outstanding experience! - Aubrey"
"I love that Custom Greek Threads is inexpensive and donates money to the Greek organizations! I can't wait to get my letters in the mail soon! I even got them shipped early! AND they always have great promotions going on! I'll be shopping there again soon."
"My order looks great and my letters are beautiful! The shirt appears to be the correct size and the quality is good too!! "
"Amazing! Fast hopping free friendly."
"Custom Greek threads is very nice and always helpful. They event shipped my product early just like they promised! I wouldn't have asked for better service. I will use this site again when ordering clothes!"
"Absolutely amazing service. This is the first time I've ever done any sort of customer review for a product. I received my item very quickly and even was able to make a modification the day after I originally placed my order. Five stars all the way. Customer service is amazing and are real live people! Thanks again!"
"Custom Greek Threads did a great job of getting my order out on time as well as completely everything in a professional manner. The follow up emails were great as well!"
"I love the items I received! I am a faculty advisor to a sorority at the college I work for and felt as though I needed some gear to show my support for the sorority while attending campus events. I ordered the V-neck t-shirt with the sorority's letters on it. It was my first order with Custom Greek Threads, but I loved working with them. The ordering process was very simple and I immediately received an email from a member of their team notifying me that my order had been moved to VIP status, which meant it was shipped very quickly. I received the item within a couple of days of receiving the shipment notification and I am very pleased! I highly recommend ordering items from Custom Greek Threads! I plan on ordering more from them in the future!"