ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-09-03

"This is my third time ordering from Custom Greek Threads. I can honestly say their products are exceptional quality. Their customer service is awesome. If you have any questions or concerns they are plant and helpful. You will be happy with your purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-07-03

"I have never experienced customer service so awful before. With late shipment, subpar assistance on the phone, and no response after, I will definitely never shop with CGT again. I'll be making sure to inform Greek life at my school of how horrible this experience has been. I'd ask for my money back for the items I haven't received, but no one answers the phones. Go figure. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-06-18

"I was in need of graduation stoles for the members of my fraternity. I also had a very short window of time to get them before graduation. Custom Greek Threads had created them before, so I knew that it would be a quality product and look sharp on the guys. They were able to work with me and get the order shipped out on time for graduation. The stoles are in every graduation picture of the guys and look very sharp and classy. I was VERY impressed with the customer service and support. I will be ordering more in the future! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-06-13

"Custom Greek Threads Company is truly a poorly run business. Despite my efforts to work directly with customer service on mistakes they made and to try and resolve issues only became more of a difficult situation.
Do NOT waste your money! spend your time and energy on a legitimate embroider place.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-06-11

"The shirt that I purchased was a gift for one of my sisters, and she loves them! The letters turned out great. The strange situation that occurred, however, was that her package was delivered over a week past the delivery date. It even had 2-day Priority Mail shipping on it. I tracked the package on USPS.com and it showed that the package just kept going back and forth between Philadelphia and Wilmington, DE. I know this happens all the time to many people. Other than that, this website is the best one for all things Greek!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-29

"I recieved my letters today and they are BEAUTIFUL! Thank you so much to PHILIP of CGT for your unbeatable customer service! Philip literally did everything he could to get me my letters on TIME. He was willing to deliver them directly and continued to ship my letters overnight regardless! I got my letters within A WEEK and they are just beautiful. I will be ordering more garments from CGT in these next few months and now trust that they will be the best they can be!!! Thank you a million for these dream letters of mine!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-04-21

"Great Job! Loved my letters!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2014-04-01

"I found the website quite hard to navigate through all of the options that I could get done with my stole (never designed one) so it was quite overwhelming for a first timer to be doing this on her own! I reached out through the online chat that I could do and the customer service was poor she was not very helpful when it came to answering my questions she did not want to help me step by step her response time was slow I ended up getting fed up and exiting the chat I almost went with a different company but came back because of all the choices they had for my stole "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-27

"Custom Greek Threads is an excellent company to work with. They provide quality customer service, as well as responses to questions in a timely manner. Highly recommended!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-16

"Great customer service, and good business!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-14

"Had a great experience with Custom Greek Threads. Easy ordering, a surprise shipping upgrade and beautiful product. Our Philanthropic Sorority for career women will be placing a larger order within the next two months.
Thank you for a great experience.
BSP Sister in Colorado
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-10

"I really liked the letters I got and so did the recipient of the t-shirt. Liked the letters, liked the price, like that you are near-by so I could pick them up and I liked that it took less time to make them than what you quoted....

Finding the place was a little difficult as actual location is hard to find. But I was absolutely happy with my order and will continue to use your company in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-07

"I love that we have the option to customize EVERYTHING! It was easy, it had a good price, it was fast and I will definitely be shopping with Custom Greek Threads again soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-04

"This company is awesome, being a local sorority it is very hard to find places to customize shirts that we can give to sisters. I was extremely worried I would not have this for crate and paddle exchange but I received it early THANK YOU! I cant wait to get paid so I can buy myself one as well as promote you to my fellow sisters. I also plan on becoming a customer for life!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-04

"My sweatshirt came out exactly as I ordered it. It is so professionally done! Plus it shipped over a week faster than my quoted time. It was definitely worth the money!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A