"Great experience doing my purchase and excellent customer service everything was easy during my visit, highly recommend this place to everyone …"
"Great price and had what I needed "
"Just bad service 20% off offered but didn’t say you can’t order and pickup I had to wait 4-15 days. Buying parts means car needs repair not something customer can wait and get it by Christmas."
"My order has two items and I only receive 1 , I am missing the illuminated door sills."
"Part was correct. Parts department did an excellent job."
"Excellent service. Longer than expected wait times on weekends. Advice: plan accordingly."
"The Parts counter personnel was great! The online database, not so much. Part online said it was in stock. Louie verified this 8-ways to Sunday and found that the part wasn’t even available at the warehouse. He has continued with great diligence to monitor the status of the part as it is restocking, (Catalytic Converter). While updating me on this part, I remembered another part I needed. Louie had on my doorstep the NEXT DAY! Thank you!"
"Very satisfied with service "
"IM Still waiting on Order #8245548 the website shows it Still HAS NOT SHIPPED PLEASE send my email on file ty "
"went out of his way to find what I needed"
"I’d definitely buy again from crown Toyota. Parts department was easy to get in and out
I purchased my item on their website
Very friendly pick up"
"It's been a month, and my order still says "received". No updates from Toyota. I will be calling them. This happened once before on a previous order. They stated it was stuck processing, as online parts ordering is new."
"Ron in the parts department was very active in not only tracking down the parts (limited number left in the world) but also in taking time to confirm with me that the parts were the correct ones and give me updates along the way. Also had an enjoyable conversation along the way. They will be my source for Toyota parts in the future. Feel very lucky that I stumbled across them."
"Positive online experience ordering parts."
"Contacted a few places including local dealers. John Elway's turned out to be the best! Had all items to me in a very timely matter. Very pleased. "