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Product & services pricing
0.00/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
4.07/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-09-24

Fast delivery

"Easy order online and fast shipping."

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Verified
5/5

2021-09-20

Great customer service

"My go to place for online Toyota and Lexus parts. "

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Verified
1/5

2021-09-13

Returned and canceled order next day and package was shipped regardless

"Read title……………………………………."

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Verified
5/5

2021-09-12

Excellent service

"Part ordered arrived timely, as advertised, and I’m pleased with the price and the overall experience. "

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Verified
5/5

2021-09-09

Great Folks to do business with

"Since recently purchasing my 2021 Toyota Tacoma TRD Sport I have made several purchases from the John Elway's Crown Toyota Parts Dept. I purchased upgrades for my truck that were not on my Tacoma when I purchased it.

I have purchased and received the Remote Tailgate Lock and the Spare Tire Lock. Both were at competitive prices and were quickly shipped to me for free.

I awaiting the shipment of the Bed Mat that I also recently purchased as a separate order.

They have been a great group to do business with and I would not hesitate to order parts from them again in the future.
"

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Verified
1/5

2021-09-03

Still haven't received parts order

"I ordered a seat belt buckle that showed in stock at John Elway Toyota with estimated shipping in 2 days. Almost 14 days later and the status is still showing as no update. Parts dept called to verify correct part number 2 days after ordering, so there is 2 days gone. Now I still don't have the part and its 13 days later after placing order. I should have ordered elsewhere. "

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Verified
1/5

2021-08-30

Haven’t responded

" Sent a question about an test I placed about a week ago and I haven’t received any response or updates on the order I placed."


Verified
5/5

2021-08-22

They are the best

"Ordered online with vin number, the agent told me the parts I ordered is wrong, instead give me the correct one. Thanks"

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Verified
5/5

2021-08-20

"priced reasonably, well packaged, and promptly delivered!"

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Verified
1/5

2021-08-19

Horrible

"Took forever for my online order. Terrible customer service from a woman who never gave her name. Picked up eventually and waited 5 mins before greeted."

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Verified
2/5

2021-08-18

Online parts order

"I usually order In stock maintenance parts it takes several days to get a email that says parts are ready the other day when I went to pick up my parts I saw that the parts people were goofing off like a bunch of kids instead of doing there job now I see why it takes so long."

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Verified
1/5

2021-08-17

Nothing yet

"Ordered about 2 weeks ago and still no word from them. Don’t know if it has been shipped or if the order has even been processed. "

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Verified
5/5

2021-08-17

Fast pickers

"Product was ready right away for pick up and great price."

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Verified
5/5

2021-08-08

Best customer service!

"They replaced the wrong part i ordered online without charging a restocking fee. Ron was the coolest!⭐⭐⭐⭐⭐"

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Verified
2/5

2021-08-08

Frustrating policy with no notice

"Ordered part. Went through on credit card. Ordered was canceled without clear notication. "

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