"I ordered since Dec and I haven’t received my items nor an email containing a tracking number. "
"I ordered everything I needed to change my Valve Cover gasket and sparkplugs. All 5 OEM parts ordered were in stock. I got free shipping with a discounted promo and to I could not believe that I got my shipment the following day. I finished my project in no time. You guys literally delivers beyond expectation. I never review like this. This was an AWESOME experience."
"Satisfied. Easy to use website and prompt delivery. Definitely order more parts for my 86 Toyota here"
"I placed my order online and before I know it , my part was ready for pick up. I’ve always been a Toyota guy, and when my cars need maintenance I only use OEM parts. John Elway’s Crown Toyota had my catalytic converter at a great price. Their staff was friendly and very professional. It was quite a drive from where I live, but when it comes to quality, it’s well worth it."
"It was incredibly quick, I received my order in 2 days."
"I had to go to the parts counter today. When I did I didn’t bring any of the necessary paperwork with me to prove that I ordered my part. The people behind the parts counter were very helpful and found my part quickly for my FJ cruiser. I didn’t get the young lady’s name behind the counter but she was ready to help. Great job! I highly recommend this dealership!!"
"This is one the worst online shopping experiences i have had in a long time. When i loaded the items i wanted to purchase there was no indication one of my parts would be out of stock/ discontinued, but i was still charged the full amount immediately. When i was first contacted about my part being discontinued, the email read "discounted" so i proceeded to ask what was meant by that. i never received a response and when i called to ask about this the guy on the phone said the lady handling my order wasnt in....then I received an email 4 days later updating my order to indicate refund of discontinued part and shipment of the other ...total time between purchase of parts and actual shipping of half my order was 2.5 weeks....terrible customer service. I will be posting on as many outlets to stay far away."
"The counter guys were very helpful, thank you !"
"The trunk cover has big gaps. People will easily see what is stored in the back.
useless, useless, useless!"
"Our purchase of 2 Tundras as well as later orders from the parts department were great . BUT , the service department seems to be overwhelmed , slow and not quite as sharp as the other departments ."
"never got a email to notify they recevied my order. never got email to offer a tracking number. They didn't include one item from my order. They refuse to reply to my enquiry about my missing item. "
"Placed my order and I had to follow up several times. The last time I called, they told me my order had arrived a few days earlier but I wasn’t notified. "
"Paid full price and never received part or refund "
"Fast delivery good prices "
"This is the second time we have ordered parts for a Scion xB both times the shipments have been very timely in their processing and it has just been a great experience we will keep buying parts from them as long as we own our xb... keep up the fantastic work!!!!"