"I ordered a broiler pan and a griddle on 7/28/11. As of this date I have received the griddle but NO broiler pan. Order number was 720920. Please advise. "
"Shipping wasn't the fastest, but the prices were good. One of the products had some parts missing, which I think was a result of the package being opened during shipping. But a replacement was promptly sent. I'm very satisfied with the purchase."
"I was looking for Boiled Linseed Oil, And found it at Capitol Supply. I ordered it and in days it was at my door ! I'm very satisfied."
"they had everything that I needed"
"There was a delay on the order because the item was a drop shipment. They said it would be 7-10 days and it got here within 5 days which is great. Overall, the customer service and communication was good overall."
"I was very pleased with the customer service I received in ordering my part. I ordered on the weekend when your business was closed and followed up with an e-mail on Monday morning to ask if the ordered had been received, what the order number was (it wasn't visible on the on-line order confirmation) and I received immediate and complete information that answered all my questions. Overall, I considered the communication with Capitol Supply excellent.
The part arrived as scheduled and I would say that while it is exactly what I ordered, there were some additional pieces in the kit that the directions did NOT address...I still don't know what those parts are for! But that is not the fault of Capitol Supply, but rather the manufacturer, Whirlpool.
P.S. I would really like to win an iPad 2:)!"
"I waited over 2 weeks for my order, my email inquiry never was answered. I wouldn't do business with you again."
"I ordered an item, was immediately billed, and received the item a few days later. Two days after I ordered the item my credit card was billed a second time for a charge more than twice the cost of the original item. I have requested a refund and explanation."
"We ordered a stainless steel sink and it came in just two days with no shipping charges. The sink fit just fine and looks very nice."
"Item received was excatly as described. Prompt order processing and fast shipping. Very pleased with this transaction. We will do business with them in the future. Thank you!"
"Great working with Capitol Supply. You often have products on line that I cannot find anywhere else."
"What a waste of time! – Lost 4 days!!! [Talking about gas water heater valve].
Placed an order on 07/23. I found out that order was never processed on 07/27 by calling at least 5 times. Make yourself a favor – DO NOT BUY FROM Capitol Supply. They are screwed up beyond believe! I could tell you the story here, but they don’t deserve any more of my time. I would give them a negative star if I could.
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"I order my part on July 5th in the evening and so I did not expect it to be sent till the 5th or 6th but was not sent till the 8th after i sent a email to them, I did get the part and was able to fix my Ice Make, the part worked fine, it just took longer than i expected to ship it to me..RBD708789"
"I was surprised and pleased to find that, not only did Capitol Supply have the lowest price, they also shipped my item free, despite that it was very large and heavy. The ordering process was straightforward and quick, and my order arrived very promptly with no problems whatsoever. Recommended!"
"They have been a great company to deal with - always best prices on the items that I need."