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Verified
5/5

2005-08-25

"I ordered the 650W Server Power Supply (pspw650b)
triple fans, Temp Control Torbo Fan Speed selector-(red button on the back to increase air flow or set to automatic mode).
The PS unit is powering an Athlon64 4000+ w/ASROCK-COMBO MB (non Sly).
It has a 20 pin power connector (no 24 pin)
Its a good PS and is running stable for my needs thus far.
The shipping was done by UPS and had taken about a week to get to me.
The box and unit itself does not specify a stamped manufacturer from where it was produced.
The 3 fans are brushless types and not the ball bearing as I would rather see for a server type of power supply. The price was right and I never had to call them for any hassels to get it to my door. Thanks CMS
"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Delivering products damage free
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Verified
5/5

2005-08-25

"Ordered replacement power supply. PS was reasonably priced and shipped/delivered on the expected dates."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
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Resolving problems
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Being knowledgeable
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5/5

2005-08-15

"I LOVE THIS STORE. I buy 95% of my parts from this store. I enjoy being able to go to the store in Hunstville Mall and look around. I just bought a case and fans which are GREAT!!! I also bough a cd burner and flash drive today for a friends PC. KEEP UP THE MARVELOUS WORK!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
3/5

2005-08-12

"Good prices but slow shipping. I two orders on this date one with Cable mard and one with New Egg, the New Egg package was proccesed, shipped, and received before the Cable mart order was shipped. If you need it fast do not use Cable mart."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
N/A
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
1/5

2005-08-05

"Shipped used case as new. Case is missing filler panels, knockouts, and screw packs. Side panels not attached. Looks like they hurriedly stripped a system before throwing it in the box. Did supply 2 power cords, though! This is my first (and last) experience with CMI. Pretty amateur operation and web site when compared to Newegg, Geeks, and others. Very deceptive. Very disappointing."

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Verified
1/5

2005-07-29

"CMI riped me off for $15.03! Ordered a 5.25" 10 CD storage tray (# CS10CD) as pictured on their website in a translucent blue/black. Their website doesn't give any choices other than quanity. It came in beige. After reviewing their policies, I wrote them an e-mail explaining that I don't have a printer or fax to fullfill their RMA policy and that I'd like an exchange for the color I ordered. Their reply stated that they don't have that color and to fill out an editable RMA form and e-mail it back. Well, I paid $9.00 plus $6.03 s&h. Assuming it cost the same to ship it back, it would cost me $12.06 to get back $9.00. I'd call that a rip off, wouldn't you?"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
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Being easy to reach
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Being trustworthy
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Resolving problems
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Being knowledgeable
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Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-07-27

"Slow to ship, no tracking number. Stil haven't recieved case do not even know if on the way. Poor way to do business. Would not recommend. Recieved case after long delay.Poorly assembled, power supply was bad, labeled 500watt no where close. Cheap power supply. Would not recommend."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
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Making decisions on their own
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Verified
4/5

2005-07-26

"Took a few days for the order to actually go through, but then it went fast."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
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Overall customer service
Customer service making decisions on their own
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-07-22

"Very fast, case arrived in good conition. UPS was slow, but CMI was fast. I would not hesitate to buy from them again."

Detailed Review Benchmark + -
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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-07-14

"Case was poorly assembled. The power switch and wiring was not even attached to the front panel. It was just thrown into the bottom of the case. The power supply was only 400 watts even though they advertised 500 watts. My invoice even says 500 watts. When I asked for a credit to offset the price of a hot glue gun in order to finish the assembly, I was offered an RMA form. Why should I have to pay to ship it back when they should have put it together correctly in the first place? ACTUAL PRODUCT IS INFERIOR TO ADVERTISED PRODUCT."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
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Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-07-12

"My order was received in great time, offered GREAT service, and was very patient with my order. I appreciate the customer oriented service they provide, unlike many online sites these days. Thanx Cable Mart!"

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Verified
5/5

2005-07-07

"Very nice, quick . good case Thanks for everything ,Good people"

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Verified
5/5

2005-07-05

"I ordered a case w/power supply on a Sunday and recieved it on Thursday. The case was better quality than I expected for the price. Customer service was excellent and concerned about my satisfaction. I will buy from this store again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A

Verified
5/5

2005-07-05

"I have ordered 3 times from cablemart. Never had any problem. Product has been as advertised and delivered on schedule."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
4/5

2005-06-27

"Purchased a PC case with power supply and fan. Case arrived with broken door, but it's usable so I did not return it. Also, found out that power supply plugs are standard 20-pin but most new motherboards now take a 24-pin plug. It would be nice if retailers would query the customer on which they need since we probably don't know there are two different ones. But if queried, we can look it up in the motherboard manual and get the right one. This little detail cost me a week in delay while I had to locate an adaptor online and wait for delivery. I will not use this store again but rate them "good" for good web site and quick delivery."

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Is easy to do business with
Is consumer focused
Is trustworthy