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5/5

2006-03-02

"My order shipped far faster than expected. The prices were fabulous, and shipping rates were competitive. Product was a hard to find cable, and was excellent quality. Highly recommended."

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Overall web site
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Verified
5/5

2006-02-08

"Received as ordered. Excellent transaction and follow up. Thank you."

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Verified
5/5

2006-02-03

"Very fast turn around. Ordered 1/31 10 a.m. recieved 4 p.m. on 2/2. Very pleased with this order."

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Verified
5/5

2006-02-02

"I am a first time user of CMI. Items were ordered sunday, shipped monday and arrived wednesday. Great price and exactly what I wanted. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-01-19

"I have never have had a problem with CMI, *ever*, They are one of the few trusted online stores that our store buys from! (other than Newegg, CDW and Zip) Shipping is fast, prices are reasonable! Thanks CMI for your dedication to keeping the kids gaming on our computers!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2006-01-09

"Ordering went ok, the product was recieved on time, the case was slightly damaged as far as scratches on the temperature guage, but for the very low price, I can't complain. Great customer service when I called with a question, very knowledgeable about their products. I will definately do business with this company again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-01-08

"Convenient, fast and as advertised. Thanks! Highly recommended"

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Verified
5/5

2005-12-31

"Exactly what I ordered, very quick shipping, well packed. Will definitely do business with these folks again. The price was very attractive."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
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Overall web site
Web site being easy to use
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Verified
1/5

2005-12-02

"this case that i bought was sent to be on the following condition:

1. it was a 20 pin powersupply, while it stated that it was 24 pin.
2. there was already a crack on the bottem front of the case.
3. one slot in the back and the mouse/keyboard/moniter slots have already been punched out, which indicated that this case was USED.

when purchasing from this store, i was expected to buy a NEW case, not a USED one, and a 24 pin power supply, not a 20 pin power supply. i dont really care if its used or not actually, but the 20 pin - i can't even use it. so wtf do i do with it? they dont even give me refunds back, only store credit, so who the hell would buy from them again?!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-11-29

"Slow to ship............ ordered 3 cables 11/22/05, they shipped on 11/28/05?????????"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
N/A
Is committed to quality products and services
N/A
Is easy to do business with
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-11-15

"I was looking for a new computer case and found the one perfect for my new system, the tower got here without any problems, and above all the price was right. Thanks Cable Mart Inc."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2005-11-02

"Multiple orders from this company. My previous salesperson left the company for different employment. Lucky me, I now deal with Stephanie C. who not only takes care of my orders as well, but provides timely emails on all order activities. I've even had a few RMA's. Everything was handled superbly - one couldn't ask for better pricing/service!"

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Verified
5/5

2005-11-02

"love this company, really appreciate the courtesy e-mail"

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Verified
5/5

2005-10-06

"This is the first time I've ordered from this company....the delivery was fast and the product excellent"

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5/5

2005-08-28

"This order was only one of several made during this business year. The product was always delivered as promised. One defective product during this year was quickly replaced by their customer service department. I am very pleased with my experience in dealing with CableMart. "

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy