"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"I have installed over 300 cameras and over 30 viewtron DVRs across 10 locations for the past 2 years. No faulty equipment whatsoever so far, and support is great when I encounter issues."
"Carlos exceeded our expectations in helping us to purchased the correct Geovision System we need. His expertise certainly played a vital role in our satisfaction. Highly recommend him and this company for all your Geovision needs."
"Very informative and helpful!"
"Our CCTV main box died on us after 12 years of use. The vendor we originally purchased from went out of business. I went on line and fount CCTV Camera Pros. I called and Mike answered the phone. He was very informational and came up with a replacement box that would work with our existing cameras. He had the quote to me within minutes. I ordered and the product came very quickly. When I had questions during the installation, I called support. Again, Mike answered the phone and worked me through some of my set up questions. In today's times, when you can't get a live person or good support, I was so wonderful to get that kind of service again! "
"I started with a system 5 years ago and recently added 2 cameras. I have always been able to get technical support from Carlos and James. Most recently James helped reconfigure our system to accommodate the new cameras and show us new functionality.
I look forward to calling on CCTV Camera Pros next year when I propose upgrading the system.
"
"We ordered a PTZ camera online. We had questions about the compatibility of our existing DVR. I spoke to Mike and he was able to answer all of our questions in a courteous and professional manner. We were surprised to receive the camera within a couple of days and it absolutely met our expectations. Thanks Mike. "
"Works great! Plugged right into our q-see cams and good to go. One small issue that was easily resolved with the help of James sending a FW update and simple instructions "
"I was one of the lucky people to be stuck with Q-See's old system and cameras and needed a new DVR. Luckily I found the right web link with a review for CCTV which linked to a video from Mike. Showed me that they have many options to make any existing system work with what they offer. One email with questions and Mike quickly replied with an answer plus his suggestions on what to move forward with to replace what I had and also leave room for future improvements. Totally pleased because their DVR came out of the box and was hooked up to the old camera system and working in minutes. Plus their tutorials for the mobile apps made viewing them offsite ready within minutes as well. Great people and service!!!"
"I bought a IP-C2 camera for doing RTSP streaming. I had trouble getting things configured initially (due to the camera needing ActiveX support to access all of the configuration settings). But I had a quick answer from tech support (thanks James Haldas) that got me squared away. I hope a future firmware upgrade for the IP-C2 will eliminate the ActiveX requirement. Camera image has been great and the RTSP connection is rock solid."
"Everything went smooth, great follow up emails with software download links, seemed very eager to answer any questions or help with installation and operation. Installation was easy. Great Videos on the website to help chose what products will fit your needs. "
"When I ordered the DVR it was out of stock. Finally received it about 10 days later. It is working fine and meets my needs perfectly."
“Thank you for taking the time to leave us a review! I am sorry that we were out of stock on that Viewtron DVR when you ordered and it took longer than normal time to ship to you. If / when you need cameras, please let me know and I will give you a special discount for the inconvenience.
Sincerely.
-Mike Haldas”
"Mike and the crew really helped me out. I ran into a situation where I had to install non IP video cameras with RS 485 communication for PTZ. This was not familiar to me as I generally only resell and install full I.Ps camera systems. They walked me through the setup and installation and made sure I knew what was going on . Top notch dealer, with top notch knowledge, and service. I would highly recommend!
"
“Thank you so much for the review! Please let us know if we can help further.
Sincerely.
-Mike Haldas”
"I am very impressed with the outstanding customer service with cctvcamerapros. James has been guiding me from the get go and after a 30 min engineering consultation, i made the purchase and he has been helping all along. He even helped me on a whole weekend on his own time.
Also Mike reached out and answered some aditional questions with prompt responses.
Thesw guys are awesome and love the fact that they support the “DIY” community
Alejandro. "
“Thank you so much for taking the time to leave us a review. If we can help further, please let us know.
Sincerely.
-Mike Haldas”
"We recently remodeled our office and the old camera system wasn’t as good anymore so my son who owns Berkleys computer repair suggested that we use your cameras what a wonderful difference!"
"Thanks guys! Definitely my goto in the future."
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you so much for taking the time to leave such a thorough review! Please let us know if we can help in the future.
Sincerely.
-Mike Haldas, co-founder”