ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.15/5
Chance of future purchase:
4.95/5
Shipping & packaging:
5.00/5
Customer service:
4.94/5
Return/Replacement policy:
5.00/5
Featured Review



Verified
5/5

2024-01-05

New User

"As a retired low voltage contractor I had installed many surveillance camera systems before retiring. I also personally had an 8 camera system in my own home when I lived in Calabasas CA. Your NVR system works great and does exactly as described. I wanted to use my 4 existing color 4K cameras from a discontinued Q-See NVR which I had installed when I moved here to Oregon in 2015. Your 8 camera NVR was easy to setup and works perfectly with my cameras. Your support team was very helpful the two times I needed help with with configuring the software setup to monitor the cameras on-line. I have worked with many companies over the past 25 years I was in business and yours rate right up there with the best. Good product & support."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-01-05
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-01-05

Very happy my viewtron DVD security system. Thanks for being there for me. Happy New Year

"Happy with it. Thanks for being there for me. Humans love it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-05
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help in the future, please let us know.
Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2023-12-28

5 Star Customer Service

"I had been thinking about upgrading my old Everfocus DVR and searched thru a lot of
Websites and retailers.
I was constantly drawn back to CCTV Camera Pros with there wide variety of videos and help topics.
James was very helpful in answering all of my questions so I went ahead and ordered a Hybrid DVR
and a 1080p camera to compare with some of my older ones.
Shipping was fast and setup was very easy.
When I did need assistance with setting up my remote viewing they were just a phone call away and
in less then 5 min. it was done :)
5 Stars across the board.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-01-05
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help in the future, please let us know.
Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2023-12-27

Would recommend to others

"CCTV Camera pros were responsive and shipped fast! easy to work with and I would purchase again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-20

Excellent security camera system with lots of online information to help both the purchasing and installation process.

"I was looking for a quality security camera system for my home that is better what is available in the box stores. I ran across CCTV Camera Pros online and did some research. I like the quality of the images shown online and the overall ease of using the playback system. It was more expensive than the last system I had, but that system quit working after about 3 years. The CCTV Camera Pro system is superior and I expect to get many years out of this system."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-17

Excellent Hybrid DVR

"16 Channel DVR, Hybrid DVR, NVR, BNC CCTV AHD HD-TVI HD-CVI IP Cameras / has been a Great recorder. This unit is packed with features. Very easy to get up and running fast. Has been compatible with a variety of cameras new and old. This unit replaced a 14 yr old recorder so there has of course been somewhat of a (fun)learning curve. Very pleased to have made this choice.
Thanks CCTV Camera Pros for Great Service !
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-04-05

Excellent service, great products.

"These guy's know their stuff, when it comes to CCTV equipment. I care for a rescue mission and 7 thrift store sites.
The equipment is easy to install and maintain. The newer IP camera systems are a brease to install and setup.
Service when needed has always been great and quick.
Charles Gann
Downtown Rescue Mission
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-30

Real customer service

"It is so refreshing to call a company with a question, and get to talk to a real person. I was not quite sure how to set up my cameras access over the internet. No problem! I had to replace a camera that was several years old. That model was no longer available. No problem! The replacement that was recommended to me was perfect. I can't say enough about not having to worry about this technology. Please call them! Cindy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-19

Customer support like it used to be-great!

"He was so helpful and he listened to me. Most try to talk over us or guess what we are trying to say. He was very knowledgeable about your products. Great experience and I actually felt confident about what I purchased and I haven't had that feeling in a long time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-14

Great Product

"Got my system quickly and it works perfectly. Also great customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-11-14
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for the review! I am so glad that you like the system and service that we provide.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-11-10

Helpful, quality service

"I phoned needing assistance on selecting a stand alone CCTV system and the gentleman was extremely helpful in providing advice and even offering to review other vendors' products for compatibility. Thanks all y'all!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-11-10
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for the review! Please let us know if we can help in the future.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-10-29

Love the follow up

"These guys are great!! They are so organized and when you place an order an email is sent that has everything you need to setup your new system. They follow up to make sure everything went well… Seriously top notch service and I will recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-10-30
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Troy,

Thank you so much for the review! If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-10-26

Perfect

"Great cameras! Excellent customer service!
Emmy company does a lot of security systems and these guys will be our go to from now on.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-10-27
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for the review! I am so happy to hear that you like our products and service! If we can help in any way, please let us know.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2023-10-20

NVR purchase

"went smooth, very knowledgeable staff, support the best
thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-10-23
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for the review! Please let us know if we can help in the future. We appreciate your business.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-10-19

Excellent product and service

"CCTV was a perfect solution to my video monitoring requirements. Easy to install and the staff made sure that I had everything I needed for a successful experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-10-20
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”