"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"From day 1, when I was selecting a system that would be compatible with Mac PCs and my Apple mobile devices, until now, after my 16 cameras are up and running, the team has been great in supporting me. It did not matter who picked up the phone (yes they answer the phones) I was 100% satisfied with the answer and support the I was provided. My prior VR system supplier didn't to even have email so it is a great improvement for me."
"Product was shipped quickly and works great. I had a few questions that Mike and James answered right away. I definitely recommend this company!"
"Great website and easy to order. Shipment was fast and good product."
"Love the DVR, easy to use, great quality. And customer service was very helpful."
"After many hours of researching security systems I decided to go with CCTV Camera Pros and not the inferior units sold at most big box stores. I'm very glad I did. The cameras and DVR are working great with very high picture quality. A bad cable was promptly replaced at no cost."
“Thank you so much for the review. If you need any additional help, please let us know.”
"we couldn't be happier with the equipment and customer service. Easy to install and set up. Follow up from Mike is impressive. "
"Customer service was offered which I did not need because the links provided with the purchase were super easy to understand and set-up was a breeze. I was dreading to have to go through the set-up that I had with the Qsee system which took hours of frustration and poor customer support to get it to where I was able to view online or from my phone.
Once I unboxed your system I was up and running within minutes and able to view from my phone with the app. I love how easy it is to log on to the system.
You Guys are Great! I'll send everyone to you"
"Purchased a 7 camera video system with an LPR camera all over wireless and system was all plug and play with wireless antenna’s pre-configured. Everything is working perfectly and could not be happier!"
"I work with a lot of service providers as a part of my job, and I've never been so impressed by the level of customer service before working with CCTV Camera Pros. Their support team is exceptionally responsive, willing to go far out of their way to find a resolution to any problem, and are just in general provided my best support experience to date. I would highly recommend this company to any business/consumer and i'd like to give a special shoutout to James H. with their support team. James adds significant value to the company and is the primary reason for writing this review. "
"DVR worked perfectly with Q-See IP cameras. Remote viewing was very easy to set up on my iphone."
“Thank you for the feedback. I am so glad to hear that the Viewtron NVR works well with your QSEE IP cameras.”
"I ordered 4 new cameras and a new DVR to work on my existing [old] coax feed lines that I could not replace. Got to 1080p clarity with the new system. The folks at CCTV were monumental at helping me out and giving guidance. The eight port DVR I ordered was disappointing at first because it was way too noisy from the fan for my office. I called them up and they recognized the problem and promptly sent me a replacement fan for the unit which made a huge difference and is now tolerable. I have everything installed and working 100%. Amazing clarity and functions perfectly! Thanks to all at CCTV. "
"Very good product! Mike is very knowledgeable and went out of his way to help me, even emailed links to help with setup of the DVR. Very good experience and definitely will order again!"
"Mike and James have been extremely helpful in the design of our security camera system. The after-purchase support has made a huge difference in keeping our system operating at full potential.. "
"Could not find better products and support in Europe. Was looking for a Mac OS/IOS compatible NVR for my existing DLink cameras (Playback of a DLink NVR with an Apple device is between impossible to nightmare) the VT-NVR-8 I bought with CCTV Camera Pros does it all and more.
All the CCTV Camera Pros personnel were very helpful during purchasing, dispatching and my installation setup, their online videos are excellent.
A great team with excellent products. "
“Thank you so much for taking the time to leave such a thorough review. If we can help in the future, please let us know.
Sincerely.
-Mike Haldas, co-founder”
"I was replacing an old Geovision system and this unit made that easy because it supports both analog and digital cameras. I was able to use my old cameras with the new system and keep both costs and labor down.
I found support to be excellent with the few questions I had during installation and setup and they were great with the responses.
I also like the remote viewing app MUCH better than the one with Geovision. This app is well thought out, fast, and clear. When there's an alarm it only takes a short time to get my eyes on what is happening."
“Thank you so much for taking the time to leave a review.
Sincerely.
-Mike Haldas”
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you so much for taking the time to leave such a detailed review! If we can help in any way, please let us know.
Sincerely.
-Mike Haldas, co-founder”