ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.22/5
Chance of future purchase:
4.95/5
Shipping & packaging:
5.00/5
Customer service:
4.94/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2023-08-02

Feature Packed NVR

"My company was looking to replace our outdated security cameras. When I found CCTV Camera Pros and saw what they had to offer, I was thrilled. Their Viewtron NVRs are packed with helpful features we use to protect our business such as LPR and creating intrusion zones and tripwires using their AI. I will definitely be purchasing from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-08-02
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help in any way, please let us know.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2023-07-30

Outstanding service from CCTV Camera Pros

"The pros at CCTV Camera Pros were great! We had no in-house expertise with our existing camera system. Our non-profit had an existing system of mixed IP and coax cameras, with a dead DVR and a few bad cameras. James spent as much time as was necessary to understand the situation and make recommendations to get it all working again. We also added some new cameras for additional coverage. James was very helpful with after-sales questions as well, ensuring we got it installed and running successfully ourselves. The shipping was very fast and well packed. Would highly recommend CCTV Camera Pros to provide the right solution at a reasonable price, and for their support after your purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-31
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave this review. Your feedback helps us a lot.

If we can help with anything in the future, please let us know.

Sincerely.
-Mike Haldas, co -founder”


Verified
5/5

2023-07-29

Q See went out of business, now what.

"I liked the Q-See systems. They worked pretty well and the prices were affordable. When they went under I lost all access to my system. I tried some of the wireless options, but charging the cameras and constant firmware upgrades made them unreliable.

The Viewtron DVR transition was seamless. Cameras worked with the old cables and remote viewing setup is about as easy as it can be. While I didn’t need help, I’ve received multiple emails offering support if it was needed.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-31
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave this review. Your feedback helps us a lot.

If we can help with anything in the future, please let us know.

Sincerely.
-Mike Haldas, co -founder”


Verified
5/5

2023-07-28

Awesome products and exceptional customer service

"I ordered AI cameras from them, shipped quickly and items arrived well packaged, installation was a breeze they have tons of HOWTO videos on YouTube made by the owner himself Mike Haldas to explain most of the complex situations you might come across during installation. One of the junction boxes I received got mixed up when I placed the order, their customer service got that sorted out in no time. Also they answered all of my technical questions right away via email. I really have a lot of respect for Mike Haldas, his team and his company I don’t think any other company can top what they did."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-31
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave this review. Your feedback helps us a lot.

If we can help with anything in the future, please let us know.

Sincerely.
-Mike Haldas, co -founder”


Verified
5/5

2023-07-27

Easy install and excellent quality of picture.

"I’m using my cameras and all the classrooms of my art school. I love the ease of watching from home, the playback, and the clear picture. Wonderful product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-27
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank You so much for taking the time to leave a review! If we can help you in the future, please let us know.

Sincerely.
-Mike Haldas, Co-founder”


Verified
5/5

2023-07-26

Great Cameras!!!

"Cameras work great! Easy to install!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-07-20

Great service

"I am not a professional installer and my experience with them was very good I did not feel uncomfortable talking to them.
They was very helpful all my questions was answered.
They took there time with and was very patient. They sold me what I needed and did not try to over sale me which was nice.
And Prices were very good compared to other places I looked at.
Would recommend them to anyone.
Shipping was also very good.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-20
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help in the future, please let us know.”


Verified
5/5

2023-07-17

Excellent

"Everything arrived on time and as ordered. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-14

Setting up my system

"The ordering and service was great. However can you send me the user manual for my specific Viewtron DVR or a link to download. The previous manual link provided for me a 70+ page manual, but it does not match my equipment. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-13

Qsee replacement

"A few years ago I purchased a qsee 4-camera system. Everything was great with the cameras until qsee went out of business. I went a couple of years with security cameras running with no way to view. I decided this was ridiculous so I began an Internet search for qsee replacements. I happened across CCTV in a search. I emailed them and Mike, one of the owners, replied back within a day or two. We talked about my options. My cameras are all hardwired and I didn't want to replace them. Mike told me all I needed was a DVR to be able to access the cameras. I purchased the Mike's recommended DVR through their website. I was surprised at how fast they sent the DVR to me. I was able to set it up by myself and I also downloaded the app. Recently my power and Internet went down at the same time. When they were back up my app wasn't displaying the live views & I couldn't figure out what to do so I called CCTV. I was able to reach a tech as soon as I called and spoke with Michael who was able to help me reset my app and correct a few other issues I had. He was very patient and helpful. I'm thankful for a company that is so responsive and committed to their customers. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-13
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave this review! If we can help with anything, please let us know.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2023-07-13

Plug and play heaven

"I needed a new camera system for our parking garage that I could install myself. After many months of research, we pulled the trigger and bought a 4K 16 camera all-in-one system from CCTV Camera pros. The NAT option, so I could see the cameras remotely online, was what sold me, and it worked seamlessly. The picture quality is great. My title of “plug and play” is how I feel about how easy this system was to install for me. Shipping was fast and all the online info made this a great experience. I highly recommend this company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-13
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave such a thorough review! We appreciate your business and feedback! If I can help in any way, please let me know.

Sincerely.
-Mike Haldas, Co-Founder”


Verified
5/5

2023-07-12

Great company and great team

"Working with Mike and his team was fantastic. They helped me build a camera package to replace my worthless ADT System. The 4K cameras are so clean and crisp, I can’t believe how much I was missing.
I had 1 camera that wouldn’t work, and the RMA process was super smooth. I had a replacement sent, and I received it in 2 days from Florida to California.
I can’t say enough good things about CCTVCamera pros, it was a pleasure doing business with them. I look forward to doing business with them in the near future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-12
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave this feedback! If we can help in the future, please let us know. We appreciate your business.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-07-11

Great product and great tech support

"Replaced old system with new one and received a great product with great tech support. Was up and running quickly!"


Verified
5/5

2023-06-16

Viodeo Splitter

"Forgot the name of Rep, But he was very helpful. Video Splitter works perfectly and hope to do more business with you in Future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-02

Thriftway

"Excellent help on choosing the right system and tech support was super helpful in setting up IP cameras on the NVR."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process